People Advisor - #143768

Our Role

The People Advisor for the North and Midlands area, forms an integral part of the People Partnership Team, this role will be responsible for providing generalist HR support and advice in all aspects of people management to The White Company Stores and business partners. The role will be responsible for building strong business relationships and driving ‘People Partnership’ across Retail, partnering with Area Managers in order to influence better people focussed business decisions. Whilst the role will primarily be focused on supporting our Retail stores, there will also be emphasis placed on developing a holistic business view and so there will also be advisory duties in supporting Retail, Head Office, and the Contact Centre colleagues from time to time. There will also be the opportunity to work within the wider People Team on specific projects and to take ownership of key business priorities.

• Please be aware this role will require travel to our North and Midlands stores once a month
  
  

What you’ll be doing

People Partnership

• Act as a first point of contact providing generalist HR support to Store Managers and Area Managers, advising on all elements of people management
• Build sustainable, strong business relationships with key stakeholders across the Retail estate
• Provide a swift and responsive HR service to managers and employees on a wide range of queries
• Building a strong relationship with all other People Advisors to ensure advice given is consistent across the team
• Support the Retail ‘People Plan’, aligned to delivering the department strategy
• Present relevant and timely updates to the People Partnership Manager and to your key business partners
• Coach and train business partners to ensure they are equipped to manage their teams in the best possible way and in line with TWC values and culture
• Understanding our brand and interpret it to run through every piece of people management material (including policies and procedures, internal messaging - ensuring they are relevant and appropriate)
• Create and maintain a partnership with the L&D, Talent Acquisition, Comms & Engagement and Pay & Reward teams to ensure that all people centric initiatives are joined up and considered
  
  

Insight

• Support the People Partnership Manager in the creation of people analytics that tell a story and are aligned to the people strategy
• Based on the analytics, facilitate meaningful and impactful conversations with business partners to guide better business and people focused decisions
• To use relevant metrics and data to develop insight and support and influence People Team strategy and initiatives, and to influence management behaviour across the business
• Ensure all department trackers and reporting mechanisms are kept up to date
  
  

Employee Relations

• Work with Store Managers and Area Managers in providing a solutions focussed service in dealing with all employee relations issues such as disciplinary and grievance procedures, and proactively identify opportunities to address recurring issues at organisation level
• Support Retail in all aspects of Talent management, including managing underperformance as well as identifying high performance
• Staying abreast of any changes to employment law, ensuring our policies, procedures and usual practice remain legally compliant
• Ensuring that our policies and procedures are interpreted fairly, reasonably and consistently by managers across all teams – and are fully aligned to the policies and procedures
• Supporting and advising within ER investigations through taking notes, advising on process and formally confirming outcomes
• Supporting all flexible working applications
  
  

Reward

• Work with business partners to guide and advise on all remuneration submissions, supporting on completion of relevant paperwork and advice
• Support annual reward processes such as pay review and bonus payments
• Support with salary benchmarking to ensure TWC salaries are in line with reward strategy and ideal market positioning
  
  

Organisation Design

• Supporting any proposed structural changes – working with the manager to build the proposal, working through the plan and supporting delivery of the change
• Support senior colleagues in organisational design projects whilst advising business partners on organisational design queries
• Support business partners with continuously evaluating ways of working across the business to ensure they are optimising the output of their team
  
  

What will make you brilliant at this role

• Proven experience operating at a People Advisory level
• A passion for our brand
• A desire to be part of a team working together to create a consistent approach to people management
• An honest, open and transparent way of working
• A desire to build strong and honest relationships with our people, at all levels
• A genuinely positive way of managing relationships with stakeholders, peers and all other members of the team – we value the ability to build long term partnerships
• A way of working which encourages all those around you to think collectively and share success
• Being great with systems – definitely Microsoft Office but it would be a definite advantage to have the ability to quickly grasp new and innovative solutions
• Always wanting to create something special and influence others to do the same
  
  

What we offer you

At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.

• Discount -Up to 50% discount
• Holiday – 23 days rising to 25 with length of service
• Holiday Buy – an opportunity to buy up to an additional 5 days holiday (pro-rata contract duration)
• 10% Bonus - In addition to our competitive salaries, all our employees are entitled to join a discretionary bonus scheme (based on policy eligibility)
• Perkplace Benefits Platform – offering a variety of discounts across well-being and lifestyle
• Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing
• Continued Development – We offer structured support from our own in-house Learning and Development Hub
• Pension Scheme
• Life Assurance
  
  

Additional Benefits (Head Office Roles Only)

• Fruit basket daily
• Tea and coffee provided
• Hybrid working - option to work from home on Mondays and Fridays
• Flexi working approach – office working hours 9-5.30 pm, finish at 5pm on a Friday.
• Social - Christmas party/social events throughout the year
• Seasonal Sample Sales
• Volunteer Day - with a charity of your choice
  
  

Our Equality Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do