Head of Family Help Systems and Family Hubs - #186520

Head of Family Help System & Family Hubs

North Northamptonshire Council is seeking an experienced and dynamic leader for the role of Head of Family Help System & Family Hubs. This is a pivotal leadership position, responsible for the development, coordination and continuous improvement of the Family Help system across North Northamptonshire.

The postholder will lead the integration of Family Hubs, Family Help practice and multi‑agency early support pathways, ensuring a seamless, strengths‑based offer for children, young people and families from conception through to age 19 (or 25 for young people with SEND).

You will ensure that the local Family Help system is fully aligned with national Family Help reforms, the Families First Programme, the Children’s Social Care National Framework, and broader local and regional transformation plans. This includes embedding consistent delivery of ‘Right Support, Right Time, Right Person’ across all aspects of early support and Family Help practice.

Family Hubs sit at the heart of the Family Help system, providing accessible, community‑based support that brings together education, health, mental health, public health and voluntary and community sector services. Start for Life remains a core priority, ensuring babies, children and parents receive the right support in the critical early years.

As Head of Family Help System & Family Hubs, you will:

• Provide system‑wide leadership for the Family Help model across North Northamptonshire, ensuring clear pathways, shared practice standards and strong multi‑agency accountability.
• Lead the continued development and integration of Family Hubs, Start for Life and Family Help services, ensuring families experience a coherent and relational offer rather than fragmented services.
• Champion co‑production with children, young people and families, embedding lived experience into service design, delivery and evaluation.
• Ensure Family Help practice is strengths‑based, preventative, trauma‑informed and relational, with a strong focus on early identification and support.
• Work closely with Health, Education, Police, Public Health, the voluntary and community sector and Northamptonshire Children’s Trust to shape a unified approach to early support and family help.
• Represent North Northamptonshire Council as a senior system leader, influencing partners, shaping strategic direction and driving shared ownership of outcomes.
• Use data, insight and evidence to drive continuous improvement, ensuring the impact of Family Help is understood and improves outcomes for children and families.
• Provide strong leadership to teams, fostering a culture of learning, reflection and high‑quality practice.

This is a unique opportunity to shape and lead one of the most significant areas of children’s services reform, ensuring that families get the right help at the right time, before needs escalate.