Wintel Engineer (Support) - #141908

Job Description

Job Title: WINTEL Engineer

Location – Stevenage

Due to the nature of our support requirements this is an office-based role.

Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide support for our customers across the region.

As a WINTEL Engineer in our Defence and National Security business, you will play a crucial role in Supporting our live services. We require an experienced WINTEL engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will join our established team providing support to customers IT systems. Do you want to collaborate and achieve together with committed people? This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting our high-profile customer through the implementation & configuration of complex IT solutions

Your role

Your role will involve reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA’s and KPI’s (i.e. document reviews / system installation). Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards where required. The successful applicant may also engage in projects further afield from time to time. You will be expected to nurture and provide training to junior team members which is essential for growing our staff knowledge & skillset. Experience in a similar role would be advantageous.

Minimum SC Clearance is required to fulfil this position with a requirement to meet higher level on joining, if not already held. This will be a minimum requirement to be able to fulfil the role obligations.

Expected working

Our Hours of support are Monday to Friday 0700 – 1900 per week to cover 37 hours. This could be on an early or late start, rotated as directed by service delivery/team lead. Example work pattern will be 0700-1530 & 1030-1900.

Opportunities for work from home may be possible on a shared basis when the service permits and Service Delivery management have approved.

Your Experience

Good understanding of IT support, team working, good communicator. Knowledge and experience of the following technologies is required to meet the role expectations.

Desirable Skills

SQL Server

Enterprise Management tooling and agent deployment.

Trellix ePO

PKI

Server Agents deployment and configuration

Ansible/Powershell

Exchange

SIEM agent (Splunk)

GitLab

Skype for Business

Build automation software

Red Hat Enterprise Linux and Satellite

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+ and a Stonewall Top 100 Employer..

We want you to thrive. If working for a progressive organisation, with an active people-led Inclusive Community, demonstrating our commitment to diversity, equity and inclusion and equity, you belong at Fujitsu. #Defence #DNS.

About The Team

Achieve together

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Women, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBT+ and a Stonewall Top 100 Employer.

We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.

We want you to thrive. If working for a progressive organization, with an active people-led Inclusive Community, demonstrating our commitment to diversity, equity and inclusion and equity, you belong at Fujitsu.



Fujitsu employs over 7,000 people in the UK, who are passionate about delivering excellent service to our customers every day. Not only this, but our people live and breathe our global purpose to make the world more sustainable by building trust in society through innovation - that's about seeing the value technology can create for customers today and in the future - and making it real.

Fujitsu has been a key player in the UK’s ICT landscape over the last five decades, and you might not realize it, but we provide the technology that underpins many of the services UK citizens and consumers use every day.

Whether it’s banks, retailers, manufacturers, energy companies or the government, we’re proud to deliver the behind-the-scenes technology that you use every day; keeping many of the critical systems going that help people manage their finances, shop in-store or online, consume energy or use government services.