Visitor Operations Supervisor - #188317

Visitor Operations Supervisor, Paisley, Full time and Part time hours, Permanent, Grade 4: £30,212.58 -£31,813.89 p.a. FTE (£15.66-£16.49 per hour)

Please see Job Outline, Person Specification and Recruitment pack.

The Visitor Operations Supervisor supports the effective day-to-day operation of visitor services and venue management, ensuring that all visitors receive a high-quality, safe, and engaging experience.

The role contributes to the smooth running of the venue by assisting with staff supervision, event delivery, operational planning, and customer service excellence.

The role also supports staff training, operational planning, and continuous improvement to enhance the overall visitor experience and maximise the venue’s reputation and community impact.

Working closely with the Visitor Operations Manager, the postholder helps maintain high standards of presentation, oversees front-of-house activity, supports income-generation activities, and ensures compliance with operational policies and health and safety requirements.

The role also helps drive continuous improvement, supports team development, and contributes to creating a welcoming environment that enhances reputation and encourages repeat visitation.

Hours Available: 37 hours and 16 hours per week.

Closing date: 12 June 2026

Interview date: 25 June 2026

The successful candidate will be required to undertake a Level 1 Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.