Showroom Assistant - #147542

Farrow and Ball – Showroom Assistant, Harrogate (22.5 hours per week)

We are currently looking for an enthusiastic individual to join our Showroom team in Harrogate as a Showroom Assistant. We are offering this position on a part-time basis, some weekends will be required

.
Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredient

s.
The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockis

ts.
The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with

us.
As a Showroom Assistant, you will be responsible for providing the highest level of customer service whilst driving sales and helping the team meet and exceed targets. This is a fantastic opportunity for you to release your creative potential and grow our global luxury paint and wallpaper b

rand.
What we expect from you as a Showroom Assi

stant.
Key Responsibi

• lities:
  Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at al
• l times.Initiate inspiring customer interaction by building and maintaining meaningful relationships to recognise customer requi
• rements.Ensuring that Farrow and Ball Customers are always extended the highest levels of customer service, serving Customer in a courteous and professional manner, handling customer complaints efficiently and providing accurate advice on colour and suit
• ability.Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at al
• l times.Processing cash and credit transactions accurately, dealing with customer
• refundsAssist or carry out other duties during periods of high workload, sickness, holidays and emer

gencies.
Key At

• tributes:
  Exceptional communicati
• on skills.Proven sales and customer satisfacti
• on record.Be able to work in a high paced en
• vironment.Ability to
• multitask.Be IT
• literate.Having technical knowledge of paint and wallpaper are

desirable.
This role will require regular lifting and manual handling of Farrow & Ball products and additional training will be offered wh

ere needed.
What you can ex

• pect from us25 days’ annual leave pro rata (increasing with length of service) plus b
• ank holidaysAnnual salary reviews, based on individual
• performanceEnhanced Maternity and P
• aternity payGenerous staff discount on F&am
• p;B productsAccess to our retail discou
• nts platformEmployee Assistance Programme with
• 24/7 supportHeal
• th Cash PlanComp
• any Sick PayGroup Pension Scheme, matche
• d by F&BLi
• fe AssuranceRefer a F
• riend schemeCycle to
• Work schemeSeason Ticket Loan