ROOM ATTENDANT - #149728
Leonardo Hotels UK & Ireland | Formerly Jurys Inn
Date: 1 day ago
City: Newcastle upon Tyne
Contract type: Full time

Be Yourself – Be a Bold Team Player – Be Leonardo
As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Here are some of the key responsibilities for a Room Attendant:
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
About Leonardo Hotel Newcastle
If you’re looking for a hotel in Newcastle that combines a convenient city centre location with comfortable surroundings, look no further than Leonardo Hotel Newcastle. Step into the hotel lobby and you’ll be greeted at elegant reception counters with iconic shots of the city’s famous skyline as a backdrop. Once the friendly team have helped you check in, the choice is yours: you could head to your spacious room to freshen up, or why not toast your arrival at the slick hotel bar, where you can enjoy a Newcastle Brown Ale on comfy seats while you admire the feature wall with its amazing print of the Tyne river at night.
Later, after you’ve spent a day exploring the magnificent cultural and sporting highlights of the city, you’ll come back to a comfortable bed knowing there’s a hearty breakfast ahead of you in the morning. Whether you’re visiting ‘the Toon’ with friends, for a romantic weekend or on business, there’s something here for everyone, and Leonardo Hotel Newcastle makes an ideal home from home in the city.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests.
Here are some of the key responsibilities for a Room Attendant:
- Dusting, polishing, vacuuming
- Refreshing of all towels and linen as required
- Stripping and making beds
- Cleaning bathrooms
- Reporting any maintenance issues and safety hazards
- Working as part of a vibrant team to exceed our guests’ expectations.
- Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
- Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
- Meals on duty
- Talent referral scheme: earn yourself a bonus for recommending a friend to join us
- We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
- The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
- Ongoing job-related training programmes with clear paths for progression
- Be yourself!
- Bring your positive energy to work with you every day
- Build a great rapport with the team members around you
We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Our Story
Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!
About Leonardo Hotel Newcastle
If you’re looking for a hotel in Newcastle that combines a convenient city centre location with comfortable surroundings, look no further than Leonardo Hotel Newcastle. Step into the hotel lobby and you’ll be greeted at elegant reception counters with iconic shots of the city’s famous skyline as a backdrop. Once the friendly team have helped you check in, the choice is yours: you could head to your spacious room to freshen up, or why not toast your arrival at the slick hotel bar, where you can enjoy a Newcastle Brown Ale on comfy seats while you admire the feature wall with its amazing print of the Tyne river at night.
Later, after you’ve spent a day exploring the magnificent cultural and sporting highlights of the city, you’ll come back to a comfortable bed knowing there’s a hearty breakfast ahead of you in the morning. Whether you’re visiting ‘the Toon’ with friends, for a romantic weekend or on business, there’s something here for everyone, and Leonardo Hotel Newcastle makes an ideal home from home in the city.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
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