Repairs Estimator - #193347
Orona Group
Date: 3 weeks ago
City: Warrington
Contract type: Full time
Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.
Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.
Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.
1 out of every 10 new lifts in Europe is an Orona lift
100 countries have Orona products installed
300,000 lifts worldwide with Orona technology
25,000,000 We bring more than 25 million people every day to their destination
Number 1 in production capacity in Europe for complete lifts
1st company in the sector worldwide certified in Ecodesign - ISO 14006.
More information at www.orona.co.uk
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role
We are looking for a Repairs Estimator to join our team in Warrington.
You'll be responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities
Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion
Key Responsibilities
Why Join ORONA?
We offer more than just a job — we offer long-term career development within a stable and growing company.
What We Offer
Attractive Salary: Competitive pay that reflects your skills and experience
Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
Peace of Mind: Life Insurance to support you and your loved ones
Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
Eye Care: Eyecare vouchers to help keep your vision sharp
Recognition for Longevity: Long Service Awards to celebrate your milestones with us
Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
Continuous Growth: Ongoing Training & Development opportunities to support your career journey
Join ORONA and be part of a company moving the world safely and efficiently every day.
Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.
Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.
1 out of every 10 new lifts in Europe is an Orona lift
100 countries have Orona products installed
300,000 lifts worldwide with Orona technology
25,000,000 We bring more than 25 million people every day to their destination
Number 1 in production capacity in Europe for complete lifts
1st company in the sector worldwide certified in Ecodesign - ISO 14006.
More information at www.orona.co.uk
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role
We are looking for a Repairs Estimator to join our team in Warrington.
You'll be responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities
Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion
Key Responsibilities
- Review maintenance reports and engineer notes to identify repair opportunities.
- Create accurate, timely quotations for repairs and insurance requests.
- Follow up with clients to ensure quotes are received and understood.
- Convert quotes into orders by building trust and offering solutions.
- Support admin tasks in the regional service office, including handling calls.
- Previous experience in the lift industry is essential, ideally in a sale or estimating capacity.
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
- Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Proficiency in IT tools and systems related to quoting and customer management.
Why Join ORONA?
We offer more than just a job — we offer long-term career development within a stable and growing company.
What We Offer
Attractive Salary: Competitive pay that reflects your skills and experience
Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
Peace of Mind: Life Insurance to support you and your loved ones
Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
Eye Care: Eyecare vouchers to help keep your vision sharp
Recognition for Longevity: Long Service Awards to celebrate your milestones with us
Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
Continuous Growth: Ongoing Training & Development opportunities to support your career journey
Join ORONA and be part of a company moving the world safely and efficiently every day.
- Previous experience in the lift industry is essential, ideally in a sales or estimating capacity.
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
- Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Proficiency in IT tools and systems related to quoting and customer management.
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