Regional Partnership Manager - North - #195431
Simply Conveyancing
Date: 3 weeks ago
City: Daventry
Contract type: Full time
Our Regional Partnership Managers are responsible for managing and developing relationships with our estate agency partners, face to face. You will drive performance and growth by ensuring excellent service delivery, identifying opportunities for new business, and relaunching or reinvigorating existing partnerships.
The North region candidates must be based in Lincolnshire, Yorkshire or Lancashire.
Key Responsibilities
The North region candidates must be based in Lincolnshire, Yorkshire or Lancashire.
Key Responsibilities
- Act as the main point of contact for your accounts, ensuring strong, lasting relationships are maintained.
- Drive lead generation and referral growth from partner agents through regular engagement, relationship-building and performance reviews.
- Proactively identify and onboard new estate agency partners aligned with Simply’s values and growth strategy.
- Conduct new business meetings and presentations to prospective agents, promoting Simply’s proposition, technology and products.
- Relaunch and revitalise underperforming or inactive accounts, creating action plans to rebuild momentum and engagement. Ensuring all trending down, under-performing and inactive branches are flagged to line manager and director.
- Handle escalations promptly and effectively, ensuring issues are resolved professionally and partners remain confident in Simply’s service.
- Monitor partner performance and provide feedback, training, and support where needed to enhance results.
- Maintain accurate and up-to-date records of all partner contact, performance metrics, and feedback. Health checking accounts, escalating any concerns and then put in place an action plan.
- Represent Simply at partner events, conferences, and regional meetings.
- Collaborate closely with the Sales and Marketing team to deliver campaigns, communications, and initiatives that strengthen partner relationships.
- Work closely cross departmentally with both the legal and contact centre teams to gain full understanding of agent and client feedback to provide the best support and service to our accounts.
- Maintain detailed records of partner activity and performance
- Minimum of 12 face to face agent appointments per week.
- Ensure call listening is carried out across all their agents referrals to ensure they are sending quality leads, and we are converting the best we can and feedback is provided to Head of Sales Operations.
- Must attend Head Office for end of month – every month.
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