Project Support Officer, Programme for Quality - #136269

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An exciting opportunity has arisen for someone who is looking for a challenging and rewarding role working within Quality Improvement. The role will be positioned to support delivery of Improvements in Quality of care in Tayside. The role presents an opportunity to work with many local teams and individuals, to help improve care in a crucial part of our service, and to link with others doing similar roles across Scotland.

The post holder will be a self-motivated and flexible person with good organisational skills and knowledge and experience of quality improvement. You should possess excellent interpersonal skills to facilitate teams, support improvement endeavours and work with senior improvement staff to deliver, transformational, high-quality healthcare.

The role will include an opportunity to be involved in teaching basic improvement skills, working with teams/services using improvement tools and techniques to establish opportunities for redesign and improvement, often undertaking observations, process mapping and collecting data for improvement. In addition, the role will support a business function within the team related to improvement activities such as events, meetings and group work.

The post holder will report to the Senior Improvement Advisor / Programme Manager but will work closely with the Improvement Advisors in the team taking direction and lead for the work from them. You will be a key member of NHS Tayside’s Improvement Team which provides applied Quality Improvement support, consultancy, training and education within NHS Tayside around systems thinking and the application of Quality Improvement methodology.

You should ideally have previous experience in a healthcare setting, some of which should be involved in improvement personally or locally with a team.

Informal enquiries to: [email protected]

You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment. Information on the Healthcare Support Worker Regulations can be found on NHS Tayside microsite on Staffnet>Our Websites>Healthcare Support Workers.

Hours of work are: Mon Fri, 37 hours per week.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

Additional Information For Candidates

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