Operations Administrator - Immediate Start - #192406

Operations Administrator

The rewards

• £15 - £17 per hour
• Flexible working hours

Hours

• 30 to 35 hours per week
• Temporary contract

The role of Operations Administrator:

• Maintain organised digital documentation through scanning and filing
• Manage inbound customer calls and direct queries effectively
• Assist the Director with ad-hoc administrative tasks
• Process and update customer Direct Debits
• Keep accurate financial and customer records in internal systems
• Accurately onboard new customers into the system
• Update CRM records, contracts and supporting documentation
• Ensure onboarding stages are completed and communicated to relevant teams
• Schedule review meetings with existing customers
• Follow up with companies to arrange pre-agreed meetings
• Provide administrative support to the sales team
• Prepare necessary documentation for reviews

The ideal Operations Administrator:

• Previous administration experience, preferably in telecoms or service-led environments
• Confident handling customer calls and enquiries
• Excellent organisation and attention to detail
• Competent in Office 365 applications
• Able to manage multiple priorities and work independently
• Professional, proactive and adaptable
• Strong written and verbal communication skills