Laboratory Account Manager - South West England - #145685

Thermo Fisher Scientific


Date: 2 days ago
City: Hemel Hempstead
Contract type: Full time
Remote
Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Title: Laboratory Account Manager

Job Profile Title: Account Manager III

Reports to: Head of Laboratory Sales UK, Netherlands & Ireland

Location: Hemel Hempstead UK (Remote) – Covering South West & South Wales

Division: SDG/ImmunoDiagnostics Division (IDD)

How Will You Make an Impact?

At Thermo Fisher Scientific, we believe in enabling our customers to make the world healthier, cleaner, and safer. As the global leader in serving science, our mission drives our teams to deliver innovative technologies, purchasing convenience, and comprehensive pharmaceutical services. Our brands—Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, and Patheon—are synonymous with excellence and reliability.

About the Role:

Covering the South West and S. Wales region. In this role, you will be instrumental in developing and implementing key account plans that drive sustained growth for our Phadia allergy and autoimmunity solutions. Reporting to the Head of Laboratory Sales UK, Netherlands & Ireland, you will collaborate closely with cross-functional teams to achieve your goals.

Key Responsibilities:

  • Maintain and Grow Business: Achieve targets by maintaining existing business and expanding the Allergy & Autoimmune market.
  • Deliver Metrics: Meet company and individual performance metrics consistently.
  • Account Management: Develop and maintain accurate account plans and customer details in Salesforce (SFDC) in collaboration with Marketing, Clinical, and Technical Services teams.
  • Record Keeping: Log all activities and meetings accurately and promptly in SFDC.
  • Contract Negotiation: Lead and negotiate Contracts, including Capital sales, Reagent Rentals, and Service Contracts, ensuring timely execution.
  • Tender Management: Lead tender responses and engage with Managed Service Providers (MSPs), conducting regular site visits and business reviews.
  • Forecasting and Planning: Participate in forecasting and planning activities using TFD tools such as SFDC and Power BI.
  • Customer Support: Conduct onsite stock checks for Cost Per Reportable (CPR) customers.
  • Engage with Key Opinion Leaders: Develop relationships with key opinion leaders across your territory.
  • Market Intelligence: Provide market feedback to Sales Manager, Marketing, and Finance.
  • Effective Communication: Ensure clear communication within all parts of the organization.
  • Compliance: Adhere to internal Quality Processes and CRM standards.
  • Travel: Spend the majority of time with customers face-to-face, with travel expected to be 50-75%.
  • Event Attendance: Attend internal and external meetings and events as required.

Qualifications:

  • Bachelor’s or Master’s degree in Life Sciences, e.g., Biomedical Science.
  • Relevant experience in Laboratory/Pathology Sales and/or product portfolio management.
  • Proficiency with Salesforce (SFDC).
  • Strong active listening and communication skills to build trust.
  • Flexible, self-motivated, and well-organized.
  • Teammate with a collaborative attitude.
  • Passionate professional with a proactive attitude.
  • Strong commercial competence to build and develop customer relationships and close sales.
  • Proven negotiation skills and the ability to influence others.
  • Analytical skills and experience working with data.
  • Understanding of business development principles.
  • Dedication to continuous personal and professional development.
  • Valid driver’s license and willingness to travel approximately 75% of the time.

Our Values:

As part of our team of over 130,000 colleagues, you will share in our core values of Integrity, Intensity, Innovation, and Involvement. At Thermo Fisher Scientific, we celebrate diverse experiences, backgrounds, and perspectives.

Apply Today!

Start your story at Thermo Fisher Scientific by applying today: http://jobs.thermofisher.com

We review applications on a rolling basis, so please apply as soon as possible.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

People Analyst

NHS Professionals, Hemel Hempstead
4 days ago
Are you ready to lead a transformation journey in People Analytics? Without a central HR system and with data spread across siloed systems, our People team has faced challenges in providing robust reporting, insightful analysis, and actionable insights - here is where we need you! We’re bringing this capability in-house, and you will lead the development of a comprehensive data...

Talent Community: Field Clinical Specialist, Electrophysiology (UK & Ireland)

Boston Scientific, Hemel Hempstead
2 weeks ago
Additional Locations: Remote; Ireland-Dublin; United Kingdom-Glasgow; United Kingdom-Hemel Hempstead Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

Electrician

Sureserve, Hemel Hempstead
2 weeks ago
Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we...