Junior Desktop Analyst (9 Month FTC) - #193868

The Role & Key Responsibilities

Job Title: Junior Desktop Analyst

Location: Lynchwood Business Park, Peterborough

Contract type: 9 Month Fixed Term Contract

Are you seeking an opportunity to work with in a professional IT team? Have you got experience of providing IT Support? We have an exciting opportunity to recruit a Junior Desktop Analyst on a contract basis to coordinate and deliver IT project activities for AB Agri by supporting the project lead and also provide technical IT support to our users either in person or remotely.

What you'll be doing:

• Desktop support including the build of new machines, hardware triage activities
• Install and configure desktops, laptops with Windows 11
• Troubleshoot and resolve hardware and software issues related to Windows operating systems.
• Procurement and provisioning of new hardware
• Monitor and work within AB Agri’s ticketing system to resolve user incidents and requests, regarding Windows 11 project activities. Working with our internal IT teams as well as our third party stakeholders and wider Shared Service Centre teams.
• Ensure that key administration activities associated to the project tasks are achieved and maintained, such as order processing, scheduling activities.
• Building and maintaining relationships with internal and external stakeholders.
• Supporting the IT Service Delivery Manager and Project Lead where necessary.
• Provide technical IT support to AB Agri users and key stakeholders via several methods, including telephone, email, MS Teams or in person

What you'll bring:

• Problem solving and troubleshooting abilities
• Provide excellent service and support to our business community and stakeholders
• Ability to identify potential issues
• Work with cross-functional teams
• Working knowledge of IT hardware and software
• Good written and verbal communication skills to convey information to effectively
• Professionalism
• Managing time effectively – meeting deadlines and completing what is required in a timely manner
• Team Focus – work efficiently and effectively, supporting team members

About The Company

Rewarding your passion

When you join us, you'll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.

About us

We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.

Application Notes

We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.

When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.

Apply today or contact our recruitment team for more information.

Agencies and media sales

AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.