ICT Apprentice - #144249

You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?

By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:

• CompTIA A + (Exam 1 and 2)
• CompTIA Cloud Essentials

• Microsoft 365 and Azure fundamentals
• Cloud service delivery and virtual network management
• Operating systems, hardware basics, and remote device support
• Backup solutions, disaster recovery, and security best practices
• Network troubleshooting, VPNs, and firewall configuration
• IT support methodologies aligned with real client environments

• Provide frontline IT support to our clients, resolving issues quickly and securely
• Manage and support Microsoft 365 and Azure environments
• Assist in network maintenance, cloud backups, and security configurations
• Build strong customer relationships by delivering excellent service
• Develop a professional portfolio that leads to industry-recognised qualifications

• Comprehensive introductory modules to technical concepts
• Level 3 Information Communications Technician apprenticeship standard
• Training for all pathways of your IT career (support technician, network technician, digital communications technician)
• Specialising in a portfolio of evidence for the Support Technician pathway
• e-learning training materials
• Bi-weekly virtual classroom training on all options of the apprenticeships
• Access to virtual labs to develop technical competency
• Monthly work-based coaches visits and competency checks
• 9 am – 5 pm Support desk for technical support
• Personal Learning and Thinking Skills and Key Skills development
• Option for vendor and technical certificates- e.g. CompTIA

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other!
As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.

Working Week:
Full-time Monday to Friday – Working hours 9:00am – 5:30pm. In person at the Coventry Office.

Salary:
£20,000

Desired Qualifications:
We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths.

Expected Duration:
15 months and 4 Months End Point Assessment

Where a Primary Goal apprenticeship can take you:
This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.

PLEASE NOTE
We will require a copy of your CV. When completing your CV, please consider the job description and the role you are applying for.

Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.

Hold international equivalents of the above qualifications. You must be able to provide an official document stating how your international qualifications compare to the UK qualifications at the time of your application.
For more information, please visit the UK ENIC website, www.enic.org.uk

Disability Confident: Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.

Due to the high volume of applications received, we cannot always reply to all individuals who have applied for the role. If you have not heard from Primary Goal within four weeks of the closing date, please presume that your application has been unsuccessful.