Housing Officer - #191361

We are currently advertising for a full-time Housing Officer on our Chrysalis service. Please note this role occasionally includes on-call duties in addition to the core hours.

Humbercare’s Chrysalis Housing provides accommodation and a low level of support.

The main responsibilities include:

• To provide advice and support to all customers house within Chrysalis’s Housing Property Portfolio
• To engage with customers on a weekly basis to support individuals to secure, maintain and achieve independent living, and to design services that work for them and utilising resources within the local area to make a real, quality difference to peoples' lives
• To ensure Chrysalis Housing properties are well presented and maintained by both our customers and Humbercare (in conjunction with the maintenance department)

Requirements:

• A sound understanding of the social housing environment including emerging government policy, welfare benefits and housing entitlements
• Experience of working in a social housing or similar environment along with knowledge of local statutory and voluntary agencies.
• Ability to deal with difficult situations with tact and diplomacy
• Current full driving licence and access to transport is desired but not essential

Benefits

We offer:

• An extensive specialised training programme including NVQ levels 2-5
• An attractive pension scheme and annual leave entitlement
• Membership to a private health scheme
• An Employee Assistance Programme providing confidential counselling support and free legal and health advice
• Essential travel expenses
• Company sick pay following completion of 2 years' service
• Succession planning within the organisation so employees have opportunity to progress
• A family friendly environment

How to apply

You can apply online through our website www.humbercare.org.uk by clicking on the Careers at Humbercare tab. Alternatively telephone us on 01482 586633 or email us at info @ humbercare.org.uk to request an application form or full job description.

Please note only completed application forms will be considered for the role.

Salary: £27,040.00 per annum

Closing date for applications: 12:00pm on Tuesday 30th June 2026.

Job Types: Full-time, Permanent

Pay: £27,040.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount

Work authorisation:

• United Kingdom (required)

Work Location: In person