Hospital Administrator - #144735

Job Description

Hospital Administrator | Spire South Bank Hospital | Private Hospital | 30 hours per week, Permanent | Worcester |

Spire South Bank Hospital have an exciting opportunity for an experienced Administrator to join our hospital on a 30 hour working week.

Spire South Bank Hospital has been in operation for 30 years providing quality private healthcare to the local population and beyond, earning a reputation as a leader in Worcestershire. We work with some of the areas most experienced Consultant Surgeons, Anaesthetists and Physicians to deliver tailored, personalised care and are proud of the positive patient feedback we consistently receive.

Duties And Responsibilities

• Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
• Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• Undertake any training or development as required to acquire skills and knowledge to undertake role competently
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.
• Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP)
• Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives
• Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
  
  

Who We're Looking For

• Good standard of education. Experience working in a clinical or similar environment
• Excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
• Professional telephone manner.
• A good knowledge of medical, anatomical and physiological terminology.
• Knowledge of ITsystems.
• Proficiency in Microsoft Office, particularly Word, Outlook and Excel.
• Good organisational skills and time management.
  
  

Contract type: Part time, Permanent

Shift Pattern: 30 hours per week, working Monday to Saturday between the hours of 08:00 – 20:30 and Saturday and Sundays between 08:30-14:30

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
  
  

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications