Higher Clerical Officer (Legal Section) - #146012

The Role

We are looking to recruit a Higher Clerical Officer to join the Health Records / Legal department at University Hospital Wishaw!

The successful candidate will process all access and other requests for patient records and patient information, in accordance with legislation under the Access to Health Records and Data Protection Acts.

Contract type

• Fixed-term or Secondment - 12 months
• Band 2 / Part Time / 18.5 hours / Monday - Friday / 09:00 - 17:00
  
  

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

Why join NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some Of NHS Lanarkshire Benefits Include

• A minimum of 27 days annual leave increasing with length of service (pro-rata for part time staff)
• A minimum of 8 days of public holidays
• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
• Paid sick leave increasing with length of service
• Occupational health services
• Employee Counselling services
• Work-life Balance policies and procedures
  
  

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

What We'll Need You To Bring

• Educated to standard grade/Qualification at SVQ level 2, ECDL or equivalent plus knowledge of health records gained through 2 years experience.
• A thorough knowledge of Access to Health Records Act 1990 and Data Protection Act 1998 and the processes in place when handling access requests for health records.
• Specialist training is given on how to manage highly sensitive and confidential information and the postholder has to be skilled in how to approach all agencies when dealing with this information. This training has to be ongoing as part of the job due to the complexity of the work being handled and the postholder has to be confident with dealing with this.
• Customer care skills – training is given on how to handle distressed patients/relatives especially relatives of deceased patients, the postholder has to know that this can be extremely distressing.
• Computer literate and keyboard skills.
• Experience in multi tasking.
• Knowledge of Confidentiality and Data Protection.
• Knowledge of handling and moving skills.
• Ability to work as part of a team and on own initiative (working alone).
• Good interpersonal skills including an ability to communicate effectively with patients and staff at all levels.
  
  

It would be good if you also had

• Previous experience of working in a health records environment.
• Ability to efficiently process and electronically scan paperwork in accordance with set timescales and ensure high quality of work output.
• Ability to work in a busy environment.
  
  

Looking to find out more?

If you’re looking to find out a bit more, then we would love to hear from you!-

Please contact Tammy Hunter at [email protected]

For enquiries regarding the application form or recruitment process, please contact Devon Westwater at [email protected]

Please remember to include the job title and reference number in your email.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.