Heritage Account Manager - #192662

About The Role

• Role: Heritage Account Manager Location: Field Based Contract Type: Permanent Hours: Monday - Friday (37.5 Hours) Salary: £35,000 - £45,000 per annum + £5,000 Car Allowance + Commission
  

  Restore Information Management is the UK’s leading provider of secure information management, document storage, and specialist asset storage services. We work with organisations across the public and private sectors, helping them protect, manage, and access critical information and irreplaceable assets.

  Our Heritage Storage service supports archives, museums, universities, local authorities, trusts, and private estates by providing secure, compliant, and specialist environments for historic collections and artefacts.

  Purpose of the Role

  The Business Development Manager – Heritage Storage is responsible for driving growth within Restore’s specialist heritage storage offering by developing new customer relationships and securing new contracts within the heritage, archive, and cultural sectors.

  This role focuses on consultative, relationship-led business development, working with organisations that require trusted long-term partners to safeguard valuable and sensitive heritage assets. The role will inherit a defined book of existing customers, with clear responsibility to manage, retain, and grow that portfolio alongside developing new business opportunities.

  Key Responsibilities

  • Identify, target, and secure new business opportunities for Heritage Storage services
  • Develop relationships with key stakeholders including Archivists, Curators, Collections Managers, Estates teams, and senior decision-makers
  • Manage the full sales lifecycle from initial engagement through to contract award
  • Manage and grow an existing book of public sector customers, driving retention, account growth, and cross-selling opportunities
  • Develop strategic account plans for assigned customers, identifying growth opportunities across the Restore portfolio
  • Build and maintain a strong, accurate new business pipeline and sales forecast
  • Work collaboratively with operational, technical, and compliance teams to design appropriate storage solutions
  • Prepare and deliver proposals, presentations, and pricing solutions tailored to customer requirements
  • Represent Restore at relevant heritage, archive, and sector events
  • Maintain CRM records in line with company processes
  • Ensure all activity is conducted in line with Restore’s values, compliance standards, and governance requirements

  Essential Criteria:

  • Build and maintain effective relationships with a wide range of stakeholders, including customers, partners, and colleagues.
  • Communicate persuasively and professionally through a variety of methods and formats, adapting approaches to meet audience needs.
  • Identify, develop, and convert new business opportunities through a consultative sales approach.
  • Manage customer accounts effectively, identifying opportunities for retention, growth, and cross-selling.
  • Plan, prioritise, and manage a varied workload, balancing multiple opportunities and deadlines
  
  

  What We Offer

  • Competitive basic salary with uncapped commission
  • Car allowance
  • 25 days holiday plus bank holidays
  • Company pension scheme
  • Opportunities for professional development and career progression
  • The chance to work in a specialist, respected, and growing part of the business

About Us

Restore Commitment to Disability Confidence

We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you.

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.