Head of HR - #186326

About Us

At Tangerine Group, we’ve been passionate about delivering high-quality products and services that make a real difference since we started in 1995. Our success is built on innovation, collaboration, endeavour and a commitment to excellence. We have three divisions, comprising the Mill Farm leisure and hotel group and VetPlus, which is ‘The Global Leader in Veterinary Nutraceuticals ‘ with outstanding growth in 52 countries, including eight wholly owned subsidiaries.

About The Role

We’re looking for a dynamic leader and Head of HR to lead our HR and Recruitment functions and ensure the delivery of ‘brilliant basics’ across all people related processes. This is a pivotal role supporting the Senior Management Team to develop and embed a HR Strategy that drives long-term, profitable growth across Tangerine Group’s divisions.

As Head of HR, you’ll shape our employer brand, strengthen employee engagement, deliver excellence in people processes and build the talent and capability we need for the future. If you thrive in a fast-paced, diverse and growing business this could be the role for you.

What You’ll Be Doing

HR Leadership

• Deliver HR excellence across all core processes and ensure compliance with HR policies and procedures.
• Partner with the Senior Management Team to develop and evolve an HR strategy aligned to business goals.
• Review and improve company policies with the Head of Legal, staying ahead of employment law changes.
  
  

Recruitment & Talent

• Own the full recruitment cycle, ensuring compliant, efficient, and high-quality hiring experiences.
• Work alongside the Recruitment Business Partner to develop attraction strategies and social media campaigns.
• Drive employer branding initiatives to position Tangerine Group as a leading employer in the Fylde Peninsula.
• Ensure all Job Descriptions and Profiles follow the correct SOPs and sign-off processes.
• Lead our monthly induction and support managers to deliver effective onboarding.
  
  

Employee Relations & Engagement

• Promote a positive, supportive working environment.
• Coach line managers on absence, performance, maternity, paternity and disciplinary processes.
• Lead on employee engagement, developing an annual programme that enhances communication and recognition.
• Conduct exit interviews and provide insights for continuous improvement.
  
  

Performance Management

• Support managers in probation reviews, appraisals, and performance improvement plans.
• Help implement consistent standards across departments.
  
  

Compensation, Benefits & Compliance

• Benchmark benefits and make recommendations annually.
• Support compliance with employment law, company policies, and international office requirements.
• Maintain accurate HR records and documentation.
  
  

Health & Safety

• Work with managers to ensure safe working environments and coordinate relevant training.
  
  

Occasional Duties

• Attend weekly, monthly, and quarterly management meetings.
• Travel to other sites when required.
• Work additional hours when business needs arise.
  
  

What We’re Looking For

Experience & Qualifications

• Minimum five years’ experience in senior HR leadership (Head of HR / HRBP level).
• CIPD Level 5 (minimum) or equivalent.
• Demonstrable experience delivering HR fundamentals in a fast-paced, growing environment.
• Strong knowledge of employment law, best practice and HR systems.
  
  

Skills & Attributes

• High energy, proactive, and adaptable.
• Able to build credibility quickly with senior stakeholders.
• Excellent communication and interpersonal skills.
• Strong organisational skills with high attention to detail.
• Proficient in MS Word, Excel, and PowerPoint.
  
  

Benefits

• 50k- 65k per annum depending on experience
• Pension scheme
• Private healthcare and dental (After 1 year)
• Group profit share (after 2 years)
• Subsidised canteen
• Onsite parking