Hard FM Project Manager - #193095

Location: Darrent Valley Hospital, Kent, DA2 8DA
Salary: £62,742 to £69,133 per annum, dependant on experience plus excellent benefits
Schedule: Full time, 24-month fixed term contract

Ready to impact a better future?
As a Hard FM Project Manager at Darent Valley Hospital, you’ll lead the safe, compliant and effective delivery of technically complex Hard FM projects from early identification, survey and scoping through to procurement, construction, commissioning and handover. You’ll play a key role in translating operational requirements and technical asset information into robust project documentation, specifications and delivery plans that support safe, resilient healthcare environments.

Working closely with clinical teams, estates colleagues, technical specialists and contractors, you’ll ensure projects are delivered with a clear audit trail, strong governance and full compliance with CDM2015, statutory duties, Serco requirements and relevant healthcare engineering standards.

What you’ll do as a Hard FM Project Manager
You’ll be entrusted to:

• Manage multiple Hard FM projects and small programmes, ensuring delivery within agreed budgets, timescales, quality standards and governance requirements.
• Develop clear service user briefs, feasibility reports, business cases, project initiation documents and approval papers that support informed decision-making.
• Interpret mechanical, electrical and water systems information, including surveys, asset condition data, technical reports, drawings, compliance records and specialist recommendations.
• Build detailed technical scopes, specifications, schedules of work and tender documentation that accurately define the required outcome, standards, constraints and acceptance criteria.
• Ensure all projects are planned and delivered in accordance with CDM2015 legislation, including appropriate consideration of client duties, designer and contractor responsibilities, pre-construction information, construction phase plans, RAMS and health and safety files.
• Maintain robust project documentation, version control, approvals, decisions, change records and audit trails throughout the project lifecycle.
• Co-ordinate architects, consultants, engineers, ICT specialists, Authorised Persons, contractors and other professionals to ensure technical, operational and compliance requirements are met.
• Oversee contractor submissions, qualifications, permits, RAMS, commissioning records and handover information, ensuring safe systems of work and appropriate evidence of compliance.
• Manage stakeholder relationships with clinical and non-clinical colleagues, customer representatives, contractors, suppliers and internal Serco teams.
• Support commissioning, handover, training and post-contract activities, ensuring completed works are accepted by user departments and internal support teams.
• Prepare project reports, cost updates, risk information and programme updates for project boards, programme reviews and governance meetings.
• Work collaboratively with Serco colleagues across Fire, Energy, ICT, Procurement, Health and Safety, Estates and operational teams to resolve issues and maintain project momentum.

Does this sound like you?
You’ll be a great fit for this role if you have:

• Proven experience delivering Hard FM, estates, lifecycle or capital projects in a technically regulated environment, ideally within healthcare, hospitals, PFI/PPP or critical infrastructure.
• Strong working knowledge of CDM2015 legislation and the ability to apply it practically across project planning, procurement, construction, commissioning and handover.
• Experience producing and controlling project documentation, including scopes, specifications, tender packs, approvals, reports, risk registers, change records, handover packs and audit evidence.
• The ability to review, interpret and challenge technical information relating to mechanical systems, water safety and electrical infrastructure, drawing on specialist support where required.
• Confidence in developing detailed technical specifications and scopes of work that are clear, commercially robust and suitable for procurement and contractor delivery.
• Good understanding of statutory and non-statutory compliance requirements relevant to Hard FM services, healthcare estates and safe project delivery.
• Experience managing budgets, programmes, contractors, risks, stakeholders and contract administration activities.
• Strong communication, planning and organisational skills, with the ability to engage confidently with technical specialists, operational teams and senior stakeholders.
• Experience using CAFM systems, Microsoft Office tools and project reporting systems to maintain accurate records and support governance.
• A relevant technical, construction, engineering, project management or facilities management qualification, or equivalent experience supported by continued professional development.

Vetting and checks:
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.