Dispatcher - #185947

Position: Dispatcher

Location: Stoke-on-Trent

Contract Type: Full-time / Part-time

Shift Time: 18:00 – 24:00

Salary: Dependent on Experience

Job Role:

We are seeking an organised and proactive Dispatcher to join our team in Stoke-on-Trent. This role is crucial in coordinating patient transport, managing driver schedules, and ensuring timely communication between staff and services. You will play a key role in supporting patient care by keeping operations efficient and responsive.

Key Responsibilities:

• Coordinate and dispatch drivers for patient transport and medical deliveries


• Monitor schedules and adjust assignments to meet urgent operational needs


• Act as the main communication point between drivers, clinical staff, and management


• Maintain accurate records of journeys, timings, and service requests


• Ensure compliance with NHS and UTC operational policies


• Handle urgent calls and prioritise tasks effectively under pressure


• Support smooth day-to-day transport and operational activities

Requirements:

• Previous experience in dispatch, logistics, or healthcare coordination preferred


• Strong organisational and multitasking skills


• Excellent communication and problem-solving abilities


• Ability to remain calm and professional in high-pressure situations


• IT literacy and basic knowledge of scheduling software or databases


• Flexibility to work evening and weekend shifts

Important Information:

• No sponsorship available


• Applicants must have the right to work in the UK

If you are interested in this opportunity, please provide the following documents:

• Valid DBS certificate


• Passport copy


• Share code (for Right to Work, if applicable)