CX Designer - #151906

The Company

If you’re looking to work on projects which will be seen by millions of people all over the world, then we’ve got you covered with this one!

This is a global household brand with a digital focus, so if you’re a CX Designer who’s looking for the next step in their journey, you’ll definitely want to read on…

What’s on Offer?

£50,000 - £54,000

Hybrid working - 1-3 days in the office

26 days holiday + bank holidays

Enhanced family leave, sick pay & pension

Healthcare

2 life days, 2 volunteering days

Great, collaborative work environment

The Position

Taking consumer needs, expectations and behaviours into account, you’ll be an integral part of the customer experience strategy, ensuring that everything is viewed from a customer lens and designing the experience around this!

Bringing experiences to life, you’ll spend your time working with different teams and customers alike, mapping, designing and executing end-to-end journeys that entertain and excite.

You’ll support and facilitate new product development and experience initiatives across the board too, making sure every deliverable is fit for purpose and seamlessly on both brief and brand.

What We’re Looking For

We’re after a CX Designer with a proven track record in experience design, someone who can talk us through their processes that include mapping, service blueprinting and the ability to use mapping tools like Figma, Adobe XD or something similar.

You’ll be someone who can build strong relationships from the ground up, taking on board different needs and expectations and translating them into simple customer-centric designs that support the client, the consumer, and the business needs too.

Strong analytical, problem-solving and strategic skills are key here, and so is a keen eye for detail. You’ll be an organised and creative Designer, someone who has a passion for taking lots of information and transforming it into an end product that millions can enjoy!

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A more diverse team is a more creative team.

It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.

All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.