Country Club & Spa Receptionist - #150600
Swinton Estate
Date: 1 day ago
City: Swinton
Contract type: Full time
Swinton Estate
Spa
Full time
Permanent
Country Club & Spa Receptionist
Full Time 40 hours per week, working 5 days over 7 (to include weekends on a rota basis)
Up to £25,397 per annum plus tronc
Who We Are
Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, two holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.
As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.
We are recruiting for the position of Full Time Spa Receptionist in our luxury Spa at Swinton Park.
This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.
The Role: As Spa Receptionist you will:
Spa
Full time
Permanent
Country Club & Spa Receptionist
Full Time 40 hours per week, working 5 days over 7 (to include weekends on a rota basis)
Up to £25,397 per annum plus tronc
Who We Are
Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, two holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.
As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.
We are recruiting for the position of Full Time Spa Receptionist in our luxury Spa at Swinton Park.
This is a fantastic opportunity to be part of our great company. If you feel you have the necessary skills and the desire to succeed then please apply.
The Role: As Spa Receptionist you will:
- Greet guests on arrival to the spa
- Be the first point of contact for guests
- Answer phones and reply to emails regarding bookings
- Check guests in to the spa and provide tours if necessary
- Preparation for spa days (towels, robes, bands etc)
- Work alongside spa hosts to ensure all guests are happy
- The role will also include some time in the estate shop
- A strong team player
- Previous experience working in a similar receptionist role
- Flexibility as you would be required to work weekends and shift patterns
- Experience of using premier software booking system and reslynx booking system
- The ability to deliver excellent customer service
- The ability to work well under pressure
- Great personal presentation and pride in your appearance
- Excellent spoken English
- Competitive Salary
- 30 days annual leave (including bank holidays) increasing with service
- Summer Party, Christmas Party, Long Service Awards
- Eligible team members will benefit from a NEST pension scheme
- Complimentary meal when on duty
- Team Member of the Month Awards
- Refer a friend scheme
- Full Uniform
- Free Car Parking
- Up to 50% discount in our restaurants and up to 50% discount on Spa Treatments
- Friends and Family discounts on overnight accommodation
- Learning & Development opportunities to grow and progress through our business
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