CI Manager - #139176

GXO Logistics, Inc.


Date: 2 weeks ago
City: Peterborough
Contract type: Full time
Do you have continuous improvement experience that you would like to use in a diverse and dynamic new role? Does supporting and developing colleagues to solve their problems through CI tools and techniques excite you? Do you thrive within a changing environment where you are able to solve complex problems? If yes, we have the opportunity for you!

GXO are currently looking for a CI Manager to join our site in Peterborough. Overseeing all operational aspects of service and efficiency end-to-end operation. Responsible for identifying areas for improvement, implementing changes to optimise processes, and driving overall operational excellence in a growing business.

This role is being offered on a full-time, permanent basis, and the hours of work are Monday to Friday, 09:00 - 17:00. However, we do require a level of flexibility - this is logistics after all!

Pay, benefits and more:

You’ll be paid a salary of up to £51,150 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year!

What you’ll do on a typical day:


  • Collaborate with internal stakeholders, including operations, logistics, IT, and finance teams, to gain buy-in and support for continuous improvement initiatives.
  • Work closely with external stakeholders, such as vendors, partners, and clients, to understand their needs, provide updates on process improvements, and gather feedback.
  • Utilise data analytics tools and techniques to identify trends, patterns, and insights related to operational performance and process improvement opportunities.
  • Prepare regular reports and presentations to communicate findings, progress, and recommendations to senior management and stakeholders.


What you need to succeed at GXO:


  • Proven experience in continuous improvement, process optimisation, and project management within the e-commerce, logistics, or supply chain industry.
  • Strong expertise in process mapping methodologies and tools, such as value stream mapping, swim lane diagrams, and flowcharts.
  • Proficient in data analysis and familiarity with relevant analytics tools and software.
  • Excellent problem-solving and critical-thinking skills, with the ability to identify root causes and develop effective solutions.


We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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