Senior Team Administrator

Cornwall Partnership NHS Foundation Trust
Full time Full day
£20,330 - £21,777 / year
Polperro

Senior Team Administrator


Band 3










Main area


Administrative


Grade


Band 3


Contract


Permanent


Hours


Full time - 37.5 hours per week


Job ref


201-22-1076






Site


Lemon Villas


Town


Truro


Salary


£20,330 - £21,777 Per Annum


Salary period


Yearly


Closing


21/08/2022 23:59









Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.


We pride ourselves in striving to be an employer of choice.


Strategic Themes


Great Care
We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns.


Great Organisation
We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems.


Great People
We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care.


Great Partner
With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people.


At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.


The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.








Job overview



“The NHS needs you now more than ever”


Would you like to do a job that makes a difference every day, using your skills, experience, and compassion to help children and young people with their mental health?


Would you like to live in Cornwall? A county of outstanding natural beauty with its endless rugged coastlines, beautiful countryside, and unbeatable beaches. Attracting millions of visitors each year, this could be your chance to move here permanently and make a difference to the children and young people in our community.


Cornwall Partnership NHS Foundation Trust is passionate about promoting good mental health and wellbeing. BLOOM has been developing over the last 3 years to provide a truly holistic and integrated approach.





Main duties of the job



We are looking for a dynamic and solution focused individual who is passionate about high quality care for children and young people across Cornwall and the Isles of Scilly. You will be outcomes driven and able to work collaboratively with the CAMHS community team, Early Help Hub, MARU (Multi Agency Referral Unit), and other partnership agencies to deliver a unified and safe service to children, young people, and their families.


The BLOOM senior administrator will work as part of an established multi-disciplinary team, playing a pivotal role at the front door of our service. Day to day you will be working with professionals, referrers, families, to arrange BLOOM consultations and send out plans.





Working for our organisation



We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.


We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.


Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.


We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.


Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.







Detailed job description and main responsibilities


To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.





Person specification




Education / Qualifications and Relevant Experience



Essential criteria


  • GCSEs or equivalent (A-C) including Maths and English

  • CLAIT/ECDL/NVQ 2 or equivalent

  • NVQ 3 in business admin or equivalent qualification or experience

  • Administrative Experience of working in a complex office environment

  • Previous Team administrative experience




Desirable criteria


  • Supervisory experience

  • RSA 3 Typing or equivalent





Skills and Aptitude



Essential criteria


  • Good communication / interpersonal skills

  • Understanding of confidentiality

  • Good organisational and office skills e.g. telephone

  • Ability to manage and prioritise workload

  • Ability to work with spreadsheets and databases





Personal Qualities



Essential criteria


  • Flexible approach to work





Education / Qualifications and Relevant Experience



Essential criteria


  • GCSEs or equivalent (A-C) including Maths and English

  • Administrative Experience of working in a complex office environment

  • NVQ 3 in business admin or equivalent qualification or experience




Desirable criteria


  • Record Keeping

  • Data – Protection / Information Governance





Skills and Aptitude



Essential criteria


  • Good communication / interpersonal skills

  • Understanding of confidentiality

  • Ability to understand Trust Procedures and Policies relating to the role





Knowledge and abilities



Essential criteria


  • Experience in using NHS software packages i.e. RiO

  • Previous NHS or Local Authority experience

  • Understanding of Children’s Services




Desirable criteria


  • Supervisory experience





Personal Qualities



Essential criteria


  • Professional attitude and presentation

  • Self-motivated

  • Flexible approach to work





Other



Essential criteria


  • Demonstrates evidence of Trust “CARE” values

  • Ability to travel independently where required

  • Disclosure and Barring Service check satisfactory to the Trust








At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:



  • Career conversations and individual development plans for succession planning and talent management

  • Protected CPD time for registered staff

  • Access to a dedicated central development fund supporting CPD for all staff

  • Leadership and Management development programmes

  • Coaching and mentoring opportunities

  • A full clinical induction programme for operational skills

  • Access to a care certificate programme for our band 1-4 clinical staff

  • A bespoke and robust preceptorship programme to support newly qualified staff

  • Individual professional development programmes


Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:



  • Suite of health and wellbeing initiatives to support our colleagues physical and mental health

  • Free access to individual HARP portfolios to support revalidation for nursing staff

  • Free DBS checks where required

  • Discounts available from retailers, UK hotels and main attractions

  • NHS Pension Scheme

  • Salary sacrifice car scheme

  • Cycle to work scheme

  • The Trust reimburses all application costs for staff eligible to apply for EU settlement status.


The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.


If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.


We are committed to diversity and equality of employment including the employment of current and former service users.


If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.


Any general recruitment queries, please contact our recruitment team on 01208 834644





Employer certification / accreditation badges




Applicant requirements



The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.






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