Service Coordinator

New Appointments Group
Full time Full day
Coalville

We have a great opportunity for a Service Coordinator to join our client based in Coalville. The role is to schedule engineers for service works. You will have experience in this field, excellent customer service and administration skills.

Your responsibilities include:

  • Planning and scheduling engineers for maintenance visits, service calls and quotes repair jobs; ensuring all jobs are on time and within budget.
  • Attend remotely, weekly planning meetings for cost effective labour scheduling
  • Ventilation-prepare and submit spare parts quotations to customers.
  • Purchase ordering of parts for repairs to ensure delivery timescales and requirements are met.
  • Proactive day to day correspondence with engineers, customer and suppliers.
  • Provide estimated timescales and up to date status reporting
  • Review service reports to ensure all works are completed and compile job pack for processing and invoicing.
  • Maintain effective updates to the company operating system for management reporting and auditable company records.
  • Identify any business opportunity for the group

Computer literature using Microsoft Office and Database Applications is essential

Hours

Mon - Thurs: 8:30am - 5pm
Friday: 8:30am - 4pm

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

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