Customer Services Co-ordinator

Coventry University
Full time Full day
£27,924 - £37,467 / year

The University Library is seeking to appoint full-time customer services coordinator to join our customer services team. The post holder will contribute to the effective operation of the Library by providing services to the Library customers and supporting their study at the University. You will line manage front facing library staff and provide administrative and organisational support to customer service activities within the library.

You should be a graduate, qualified librarian or about to be qualified. Good communication and interpersonal skills, confidence with IT, a proactive and flexible approach and the ability to work under pressure are also essential for this post. You should also have experience of customer service and working in a library.

Please note:
The University will not sponsor a tier 2 visa for these posts. These posts are not suitable for current students of Coventry University due to data protection regulations

Please click here to view the Job Description and Person Specification.

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