Warehouse Team Leader - #187316
CMS Distribution
Date: 1 week ago
City: Castleford
Contract type: Full time
Job Purpose Summary
General & Health and safety
Key Traits
- To provide an effective team leadership of the Warehouse distribution team.
- Maintain an adequate inspection service by implementing Quality control methods and ensure we meet the individual customer service level agreements.
- To ensure all paperwork is accurate and the orders are processed using the correct freight and loaded on the revelant courier vehicles with the correct documentation and manifest.
- To use metrics and kpi’s to establish trends in errors made and investigate change for low risk to the company.
- Plan daily workloads.
- Ensure that Inbound or Outbound are despatched / Checked correctly and meet customer or CMS SLAs.
- Ensure all documentation and labelling is correct on all deliveries to match pick note Or Delivery note and shipping information and customer or CMS SLAs.
- Ensure customers delivery address is correct on the despatch label.
- Ensure that resources are available to cover any areas in the team that may have staff on holidays or sick.
- Ensure all vehicles have been signed off with the correct paperwork
- Ensure a discrepancy log is recorded of all shipping errors by colleague and fed back to the warehouse management for review and target setting for next working periods
- Ensure End of day SAP / WMS reports are run to mitigate none invoiced deliveries
- Investigate missing stock and Notify stock control when stock cannot be located
- Match error trends pre Q.C with Stock controls reports on descrepancies to highlight problematic sku, ean, mpn,housing, quality.
- Carry out and assist stock takes.
- Ensure housekeeping measures are inline with company expectations.
- Resource other areas of the warehouse that naybe short staffed or are falling behind on workloads.
- Present weekly errors to management, showing trends, acceptable benchmarking and show what has been implemented to reduce errors.
- Ensure all customer procedures and customer service level agreements are up to date
- Mitigate stock control and customer service reports to drive operational excellence
- Prompt management with any re-training or re-evaluation of personnel due to errors.
General & Health and safety
- Ensure that safety is paramount at all times to all colleagues and visitors entering the warehouse
- Ensure all non CMS visitors including drivers are monitored and kept away from stock.
- The Warehouse should remain as secure as possible at all times and unauthorised personnel and visitors should not be left unattended.
- Undertake other tasks from time to time by the management of the company
- Maintain confidentiality on all matters relating to the company, its personnel and operation
- Weekly review of staff performance and document improvements
- Ensure all training is documented and signed off.
- Ensure all staff have available time to complete their personal objectives.
Key Traits
- Attention to detail and can enforce company policies and procedures
- Stock auditing
- Familiarisation with SAP, WMS and key transactions
- Understands quality standards and has the ability to influence others
- Strong leadership qualities
- Authorative and lateral thinking and adopts change
- Commercial awareness
- Sytem orientated with the ability to generate reports using Qlik view and excel
- Competent in all office 365 platforms
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