Unpaid Work Operations Manager - Cumbria (Ref: 6512) - #145598

This position is based at NPS 77/79 DUKE ST BARROW IN FURNESS BARROW-IN-FURNESS, LA14 1RP, NPS BUSHER LODGE KENDAL, LA9 4RF

Job Summary

Please refer to Job Description

Job Description

Overview of the job

To implement and manage the strategic direction for Unpaid Work (UPW), ensuring that contract requirements are delivered efficiently and in compliance with specified standards and quality to support the overall objective to reduce reoffending.

This role will be regionally based reporting directly to the Head of Unpaid Work for their region. They will have direct line management responsibility for a mobile and dispersed team working across the region.

Occasional out of hours working will be required on an on-call duty rota to ensure that lone working staff have access to management support.

Summary

To ensure the requirements of the court are delivered through the assessment and planning of a diverse range of purposeful work placements, which meet health and safety requirements and ensure maximised accessibility that meets the diverse needs of people on probation.

To work in partnership with other agencies and local stakeholders to ensure the quality delivery and performance of unpaid work services meet contractual targets and the achievements of good outcomes for people on probation to enable them to make suitable reparation to their communities.

Overall management of the UPW team to achieve a high standard of service delivery, working efficiently whilst creating a safe working environment for staff and people on probation.

Responsibilities, Activities & Duties

The UPW Operations Manager may be required to undertake any combination, or all, of the duties and responsibilities set out below.

• To provide effective management and leadership to the team and be accountable for the quality delivery of good practice and team performance.
• To be accountable for the safe and effective delivery of the court order and all associated risks including reputational, organisational, public and staff safety.
• To be accountable for the statutory link with risk management multi-agency forums.
• Work collaboratively with internal and external stakeholders to maximise awareness of Unpaid Work, for example with court report writers, sentencers and partnership agencies.
• Engage with a range of community partners including the office of the PCC, local authority forums and community safety partnerships to promote the service, negotiate partnership agreements and to generate opportunities for new placements benefiting the local communities.
• To provide management oversight regarding the suitability of offenders for community payback including the placement of high risk offenders and those with specific risk or other needs.
• To recruit and proactively manage staff development, performance, attendance management, employee relations and diversity matters in line with HR polices.
• Oversee the development and assessment of suitable projects and provide a leading role and direction in work with partners and key stakeholders, and represent the Probation Service as appropriate to the role.
• To be accountable for asset and fleet management and equipment, and ensuring the most efficient means of service delivery by aligning resources to demand in a cost effect way whilst achieving the organisation’s strategic aims.
• To work with the regional Health and Safety Advisor and Health and Safety Committee and union colleagues to ensure that working practices meet statutory requirements and to investigate any Health and Safety or Information Assurance breaches and introduce necessary improvements.
  
  

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Working Together
• Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Leadership
  
  

Essential Experience

• Experience of managing staff working with challenging people in a practical work environment.
• Understanding of the role of the Probation Service in the Criminal Justice System and in a multi-disciplinary setting.
• Knowledge and understanding of the issues faced by victims of crime.
• Experience of risk management and assessment - understanding of multiagency risk assessment and management procedures.
• Experience of working under pressure and fulfilling demanding deadlines.
• Experience of working flexibly as a member of a team to achieve performance targets.
• Demonstrable achievements in managing/supporting change and effecting improvements in quality and efficiency.
• Well-developed IT skills, including evidence of ability to interpret and apply performance reports.
• Experience of proactively championing diversity and inclusiveness both internally and externally.
• Management of Health and Safety policies and procedures and a working knowledge of Health and Safety legislation.
• Experience of effective administration and information systems.
  
  

Technical Requirements

• Level 3 Institution of Occupational Safety and Health or equivalent qualification (or ability to achieve this within 6 months of appointment).
• D1 Category Driving Licence.
  
  

Ability

• An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
  
  

Technical Requirements

• Level 3 Institution of Occupational Safety and Health or equivalent qualification (or ability to achieve this within 6 months of appointment).
• D1 Category Driving Licence.
  
  

Ability

• An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
  
  

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions
• Delivering at Pace
• Leadership
• Seeing the Big Picture
• Developing Self and Others
  
  

Technical skills

We'll assess you against these technical skills during the selection process:

• The job holder is expected to have: Level 3 Institution of Occupational Safety and Health; an equivalent qualification; or ability to achieve this within 6 months of appointment.
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0345 241 5358
  
  

Recruitment team

• Email : [email protected]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/6512?entityId=6512