Trainee Adviser / Supervisor - #151648
Citizens Advice
Date: 21 hours ago
City: Cirencester
Contract type: Part time
We are looking for an enthusiastic individual to join our organisation and make a real difference in the community. This is an opportunity to join an established charity that has an excellent reputation for the provision of high-quality advice and is a great place to work. Our Adviser / Supervisor training programme will provide you with skills, knowledge and experience, as well as a career opportunity which could lead to professional progression within our service.
This is a 37 hours per week role, although part time full day (09.00-17.00) hours will be considered with a minimum 22.5 hours per week.
The Training Programme is subject to variation depending on prior experience and progress:
Year One - after 8-12 weeks in-house training you will be a trainee generalist adviser, then, building on this learning and working towards accreditation in Generalist Adviser Certificate of Competence you will have the opportunity to experience different advice roles - generalist, debt, welfare benefits - and observe advice session supervision.
Year Two - dependent on progress, aptitude, and organisational need could be spent giving a blend of advice and supervision, working as a generalist adviser or specialist on one of our projects whilst training to be an Advice Session Supervisor.
Primarily based in our Cirencester office, you will be expected to attend outreach locations and our Stroud Office as required.
For those who may already be certified as a competent generalist adviser, the training programme can be adapted to reflect prior learning and competence.
The successful candidate will be resilient, friendly, approachable, non-judgmental, and empathetic with a passion to deliver a great advice service.
This is a 37 hours per week role, although part time full day (09.00-17.00) hours will be considered with a minimum 22.5 hours per week.
The Training Programme is subject to variation depending on prior experience and progress:
Year One - after 8-12 weeks in-house training you will be a trainee generalist adviser, then, building on this learning and working towards accreditation in Generalist Adviser Certificate of Competence you will have the opportunity to experience different advice roles - generalist, debt, welfare benefits - and observe advice session supervision.
Year Two - dependent on progress, aptitude, and organisational need could be spent giving a blend of advice and supervision, working as a generalist adviser or specialist on one of our projects whilst training to be an Advice Session Supervisor.
Primarily based in our Cirencester office, you will be expected to attend outreach locations and our Stroud Office as required.
For those who may already be certified as a competent generalist adviser, the training programme can be adapted to reflect prior learning and competence.
The successful candidate will be resilient, friendly, approachable, non-judgmental, and empathetic with a passion to deliver a great advice service.
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