Traffic Officer - #59550

Highways England


Date: 2 weeks ago
City: Hounslow
Contract type: Full time

We are currently recruiting for Traffic Officers to be based at the following outstation:

Heston Outstation

You will provide a customer focused service through effective management of the strategic road network as part of a team by dealing with the management of incidents such as road traffic collisions, removal of debris and other unplanned events.

Our Traffic Officers operate 24/7, 365 days of the year, so our officers work 6 days on, 3 days off and shifts consist of a variety of shifts.

The starting salary for this role is up to £34,762.50 (made up of base salary plus 25% shift allowance and £1500 RRA) increasing to up to £36,262.50 (made up of base salary plus 25% shift allowance and £1500 RRA) after 9 months probation.

What you’ll be leading on

• Working on the strategic road network you will respond and resolve incidents using safe and timely action which could include deploying traffic management and work collaboratively with colleagues, emergency services and other responders.

• Work within a team to contribute proactively and achieve required performance targets.

• Communicate using a range of technologies including radio and mobile telephony to provide accurate and timely scene updates to colleagues, partners, stakeholders and customers

• Take personal responsibility for the safety of self and others by reporting and acting on any potentially unsafe activities or conditions

• Maintain records of vehicles and equipment

To be successful

• You will need to have a full clean driving licence to be considered for this position and during employment as you will be required to drive as part of your role

• Live within one hour's commutable distance of the vacancy location

• Experience of motorway driving

• Knowledge of and experience of contributing to safety in the work place

• Provide and deliver a high quality customer service

• Self-Motivated Team Player

• Experience of successfully working unsupervised

A bit about us

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Our benefits package

  • Our total reward package includes basic salary, plus shift allowance.
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 192.4 hours increasing 1 days every year up to 229.4 hours, plus 8 days in replacement of bank holidays
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)

And finally

We reserve the right to close before the advertisement expires

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