Trade Sales and Service Apprentice - #147421

Howdens


Date: 2 weeks ago
City: Oswestry
Contract type: Full time
Join Howdens as a Trade Sales and Service Apprentice and Kickstart Your Career

At Howdens, we’re proud to be one of the UK’s leading apprenticeship employers. With a long-standing commitment to developing talent, we've been recognised among the Top 100 Apprenticeship Employers since 2022. Our apprentices don’t just do a job - they build lasting careers.

Trade Sales and Service Apprentice

We’re looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Trade Sales and Service Apprentice, you’ll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider.

This 12–15 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.

As a Trade Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team - ensuring you grow in confidence and capability every step of the way.

What You’ll Gain

This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will:

  • Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
  • Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
  • Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
  • Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
  • Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
  • Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required

Future Career Pathways

Role

Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as:

  • Trade Counter Salesperson
  • Business Developer
  • Kitchen Sales Designer
  • Depot Management Roles

What We’re Looking For

We’re seeking people who are excited to learn, eager to get involved, and ready to start their career. Ideally, you’ll have:

  • Strong attention to detail and commitment to doing things well
  • Great communication skills and a customer-focused mindset
  • A proactive attitude with the ability to work independently and use your initiative
  • Good organisation and time management
  • A genuine interest in developing your skills and growing your career
  • The right to work in the UK

The Apprenticeship Programme

  • Apprenticeship Standard: Level 2 Trade Supplier
  • Duration: Typically 12–15 months (including End Point Assessment)
  • Training: A mix of on-the-job experience and off-the-job learning
  • Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
  • Qualifications: Functional Skills in English and Maths (if needed)

Rewards And Benefits

Your hard work and commitment won’t go unnoticed. As a Howdens apprentice, you’ll receive:

  • £15,704 annual salary
  • Paid holiday entitlement
  • A matched contribution pension scheme
  • Team incentives and social events
  • Generous staff discount on Howdens products

About Howdens

Howdens Joinery is the UK’s number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, we’re a business built on entrepreneurial spirit and strong local relationships.

At Howdens, we’re committed to being worthwhile for all concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email [email protected] with the job title and location, and we’ll be happy to help.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Fabricator

JFC Group, Oswestry
2 days ago
Purpose of Position A highly skilled Fabricator is required to join our fabrication team based in Oswestry. This role requires excellent fabrication skills and the ability to work from drawings to ensure a high quality of finished product to meet our customer’s needs. Key Duties And Responsibilities Fabrication of plastic catchpits and bespoke fabrications. Fabrication of internal steelwork for bespoke...

Home Delivery Driver

Iceland Foods, Oswestry
2 weeks ago
Our Home Delivery Drivers are ambassadors for our business. In this role you’ll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland. If you love the open road, have strong interpersonal skills and enjoy working as part of a supportive team, you could make a great...