Subject Access Supervisor - #49151

279 University Hospitals Sussex NHS Foundation Trust


Date: 1 week ago
City: Worthing
Salary: £25,147 - £27,596 per year
Contract type: Full time
The post-holder will be expected to line manage the Subject Access team and will require excellent communication and relationship building skills to attain buy-in to new approaches and development initiatives with colleagues who may not be directly managed by them. The post holder will develop and maintain constructive working relationships with several key internal and external stakeholders.

Key responsibilities include:
supervising and supporting the clerical staff including:
processing requests as required;

monitoring sickness and absence; and

conducting annual appraisals;

maintaining and improving standards of work relating to Subject Access Requests;

training staff within the team;

implement agreed operational processes within the department;

monitor the progress of requests and compliance with legal response times for Data Subject Access Request (DSARs);

to pro-actively quality assure the services being provided by the team (e.g. availability and timeliness of information, presentation of notes, timeliness of answering patient telephone calls etc.). Bring matters of concern to the attention of the Subject Access Manager so that action plans can be agreed and implemented;

Full details of the main duties are provided in the job description but main duties include:

Working with the Subject Access Manager to co-ordinate DSAR activities.

To keep up to date with regards to highly complex legislation and national guidance relating to Data Protection and Confidentiality.

Day to day supervision of the Subject Access team.

To support the Subject Access Manager in maintaining a robust staff roster system to ensure adequate staff coverage of the team at all times including annual leave and sickness absence.

To provide advice and support on a day to day basis to the Subject Access staff.

Plan, organise and delegate tasks as appropriate to meet the changing demands of the department.

Support the Subject Access Manager in performing induction for new recruits to the administration team, including specific terminology training and actively encourage training as required.

Prioritise own and DSAR team’s workload including during regular periods of interruption, adjusting timescales to suit changing plans.

Develop a working knowledge of other appropriate key IT systems necessary for the role.

Responsible for gathering information as part of DSAR investigations and presenting that information together with recommendations to senior management.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts , we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First . Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

The Subject Access Team Supervisor will play an important role within the Subject Access Team. Reporting to the Subject Access Manager, the post holder will be responsible for ensuring the successful day to day running of the Data Subject Access Request (DSARs) team.

The main responsibilities include:
Working with the Subject Access Manager to co-ordinate DSAR activities.

To keep up to date with regards to highly complex legislation and national guidance relating to Data Protection and Confidentiality.

Day to day supervision of the Subject Access team.

To support the Subject Access Manager in maintaining a robust staff roster system to ensure adequate staff coverage of the team at all times including annual leave and sickness absence.

To provide advice and support on a day to day basis to the Subject Access staff.

Plan, organise and delegate tasks as appropriate to meet the changing demands of the department.

Support the Subject Access Manager in performing induction for new recruits to the administration team, including specific terminology training and actively encourage training as required.

Prioritise own and DSAR team’s workload including during regular periods of interruption, adjusting timescales to suit changing plans.

Analyse patient records and redact information where necessary before photocopying or arranging for the notes to be scanned.

Ensuring that copies are dispatched safely to the requestor, by the most efficient means possible.

Forward relevant documentation to other departments e.g. x-ray and physiotherapy departments etc. when required.

Maintaining a working understanding of relevant legislation (e.g. UK General Data Protection Regulations, UK Data Protection Act, Health Records Act, Freedom of Information Act 2000) and the Trust Information Governance and Health Records Policies

To keep abreast of developments in the interpretation of relevant legislations regarding DSARs in line with NHS policies.

Be aware of Child Protection legislation and ensure it is always applied correctly in all circumstances.

Be aware of confidentiality at all times.

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