SMR Junior Parts Advisor - #144170

Are you passionate about the automotive industry and ready to take the next step in your career?

We’re looking for a highly motivated and detail-oriented Junior Parts Advisor to support our fast-paced Service, Maintenance and Repair (SMR) Operation at our RAC Bescot office, Walsall.

This is a fantastic opportunity to join a growing business and work closely with a dynamic team of Vehicle Technicians and parts suppliers, ensuring we source the right components effectively to keep our customers on the road.

What You’ll Do…

• Support the SMR Contact Centre and Mobile Mechanics with vehicle parts-related queries
• Liaise with external suppliers to source parts quickly and at competitive prices
• Manage parts return processes, ensuring credits are received and van inventory is accurate
• Analyse parts cost and availability to support strategic planning
• Collaborate with analysts to build data-driven solutions to improve operations
• Monitor UK parts market trends to identify opportunities and risks
  
  

What We’re Looking For…

• Previous experience working with vehicle parts is essential—ideally within a motor factor or parts supplier environment
• You must have direct experience in helping customers identify and source the correct vehicle parts
• An understanding of parts catalogues, vehicle specifications, and the ability to match parts accurately
• Motor factor experience is highly desirable, especially where you’ve worked in a customer-facing role
• Commercially astute with a record of identifying value-driven decisions
• Excellent IT skills and the ability to work independently
• Strong organisational and communication skills
  
  

What You’ll Get With The RAC…

• A competitive salary of £22,300 - £25,500 per annum
• A work pattern of 35 hours weekly
• Family leave support including paid time off, flexibility and resources to help balance work and family commitments
• Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
• 2x Basic Salary Core Employer Funded Life Assurance cover (4x for pension scheme members) with the option to flex up to 10x cover through our flexible benefits offering
• Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household
• Car salary sacrifice scheme after 2 months of employment - including electric vehicle options
• Free RAC Ultimate Complete Breakdown Service from day one
• Access to Orange Savings, our online discounts portal offering 1000s of savings on high street retailers, supermarkets, holidays, tech and more
  
  

Once you’ve passed probation, you’ll automatically join our Colleague Share Scheme, awarding you share value that grows with the business.

About Us

The RAC have been rescuing the nation’s drivers since 1897. We’re one of the country’s most well-known and trusted brands. As our business goes from strength to strength, we’re looking for skilled Vehicle Technicians to join our team.

We’re committed to developing a culture that is representative of the diverse communities we service and one which is open, accessible, collaborative and inclusive. We welcome applicants of all backgrounds and experiences.