Sessional Shop Assistant - Washington Shop - #192577

Fixed Term for 6 months with possible extension.

Zero hours, sessional contract

Hourly rate £12.71

You will need to have access to transport.

Location: Based at The Children's Society Shop, Concord, Washington, Tyne & Wear, but to cover for sickness and holiday in other shops in the region which are clustered.

Benefits include but not limited to:

• We match up to 8% pension
• Free counselling service
• Opportunities to develop and widen your skills
• Free parking space
• 55p per mile for car travel

About us:
The Children’s Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK – every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

About the role:
This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You’ll play a key part helping to cover some of our shops in the absence of the shop manager and lead a volunteer team to deliver excellent customer service, community engagement, and income generation. Days of work will vary dependent on business need and could be any day Monday to Saturday.

We’re looking for a person with the ability to lead the shop in the absence of the shop manager and therefore have demonstrable previous experience. Lone working may be involved on occasion.

Key Skills and Competencies:

The required skills and competencies for this role are:

• Retail experience, and a “can do”, positive approach
• Excellent people skills & customer service

• Good IT skills

Advantageous skills and competencies for this role are:

• Full driving licence and access to a vehicle
• Experience of working with volunteers

Closing date: Midnight on 8th July

Interviews: Interview date yet to be confirmed

The Children’s Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You’re welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2