Service manager - #35316

United Response


Date: 2 weeks ago
City: Newcastle upon Tyne
Contract type: Full time

32838 plus excellent benefits

16 hours per week

We are looking for a Service Manager with United Response in westerhope and heatom area

Who we are;

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the right of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.

Making it happen- your Role.

We have an opportunity for a Service Manager to join us on a 16 hours per week basis, working 3 days Mon, Wed and Fri to be flexible regarding meetings, hours of work will be two days 5 hours and one day 6 hours generally 10- 3 and 9.30 – 3.30

In this role you will be leading a team across 2 services. This is a fantastic opportunity to further develop United Response’s reputation as an outstanding provider in the area. Leading good practice and developing excellence in service, you will provide management support whilst supporting people to build community relationships.

You will maintain and enhance our high standards and build strong working relationships with our customers, regulators and other important stakeholders. This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control. You will also play an important strategic role in defining, developing and implementing our growth plans.

To be a great Service Manager, you will need to hold a minimum NVQ level 3 in Social Care Management or equivalent with proven experience within social care at a management level. A driver as you will be working across 2 services

You must have a positive attitude towards issues of learning disability and mental health and a comprehensive understanding of these issues in practice. With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential

The benefits

  • Paid annual leave
  • Milage .45pence per mile
  • Pension Contribution
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Fully paid training and access to nationally recognised qualifications
  • Travel to work scheme (season ticket loan)
  • Access to an online shopping platform with discounts from over 3,500 retailers

We look forward to receiving your application.

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