Senior UX Practitioner (G01) - #134660

Please note that only applications with cover letters will be considered.

Summary:

digiLab is a pioneering AI company that helps enterprises transform complex challenges into innovation with uncertainty quantification, explainable AI and MLOps. Working with organisations in highly regulated or safety-critical industries to solve their complex engineering, infrastructure or data challenges, digiLab specialises in delivering solutions where data is sparse or uncertain. Having grown from a small team of leading mathematicians and data scientists, digiLab teaches your teams how to solve their grand challenges using a secure AI platform, alongside expert consultancy. digiLab's platform - the Uncertainty Engine is a no-code agentic AI platform that combines data, models and workflows to connect a trustworthy AI digital thread through an organisation.

Were looking for a talented Senior UX Practitioner to join our dynamic Product team. This full-time role (Monday to Thursdayno Fridays!) will be essential in undertaking critical user research and design activities to deliver compelling interfaces for The Uncertainty Engine, collaborating closely with internal teams to ensure that the platforms usability and appeal meet the high standards we set for our product.

What were looking for:

We are looking for someone with solid industry experience in UX Research and Design best practice for web-based products. Ideal candidates should thrive in a collaborative, fast-paced environment and have a team-oriented mindset. We highly value a positive attitude toward teamwork, as our work is often cross-functional, involving engineers, marketing, and other stakeholders. Familiarity with agile practices is a bonus, but not a necessity.

What you will be doing with us:

As the Senior UX Practitioner at digiLab, you will be responsible for:

• Working closely with product management to translate business requirements into actionable design solutions.
• Conducting user research and usability testing to inform design decisions.
• Partnering with front-end developers to ensure designs are feasible within software engineering constraints.
• Creating wireframes, prototypes, and high-fidelity mockups to communicate design ideas effectively.
• Collaborating with internal teams (e.g., engineers, marketing) to design and deliver high-quality user interfaces.
• Maintaining and updating design systems and component libraries.
• Mentoring junior members of the team; directing workload and supporting professional development and career growth accordingly
  
  
  

What Skills We Are Looking For:

• Industry experience in a similar role..
• Demonstrated experience working web products/services.
• Proficiency with design tools such as Figma (preferred), Sketch, Adobe XD, and InVision.
• Strong understanding of user research methodologies and related artifacts (e.g. personas, competitor analysis, user journeys, usability testing)
• Strong user-centric design principles and approaches (e.g., wireframing, prototyping, high-fidelity UI design).
• Experience with data-driven UX approaches (e.g. use of metrics such as System Usability Scale)
• Some familiarity with HTML, CSS, and basic JavaScript.
• Experience in a management or mentorship capacity of junior team members.
  
  
  

Nice to Have:

• Experience with motion design and animation tools.
• Familiarity with front-end development frameworks like React or Typescript.
• Experience with design systems and component libraries.
• Knowledge of information architecture and interaction design.
• Understanding of SEO principles and web analytics.
  
  
  

Location:

This role is a full-time role (Monday - Thursday) based on-site at digiLabs offices on the Quay, Exeter.

Our Culture and Values

At digiLab, we prioritize work-life balance with a 4-day workweek (Monday to Thursday), offering a full-time salary and three-day weekends every week! Our team is built on strong connections, with regular socials like game nights, bouldering, and paddleboarding.

We foster a culture of innovation, trust, and collaboration. Our values include:

• Creativity & Agility: Encouraging innovation and flexibility in goal achievement.
• Trust & Responsibility: Supporting each other in taking calculated risks for bold innovation.
• Open & Honest Collaboration: Ensuring transparent communication and alignment.
• High-Performance Standards: Continuously challenging ourselves to excel in delivery.
• Value-Driven Work: Regularly assessing our contributions toward company goals.
  
  
  

Benefits:

We value enthusiasm and loyalty, and were committed to offering a great work-life balance. Along with the exciting challenges this role provides, we offer a range of benefits including:

• 4-day working week
• Competitive Salary
• BUPA private health care (via salary sacrifice)
• Discretionary EMI scheme (eligible after one year with the company)
  
  
  

If you're excited about shaping the future of AI and working on innovative projects that make a real-world impact, we'd love to hear from you!

Please note that while we strive to respond to every applicant, due to the high volume of applications, we may not be able to provide feedback to every candidate.