Senior Software Engineering Manager - Digital - #144253

As the Senior Manager Software Engineering – Digital, you will lead a multi-disciplinary team working within an agile, product-driven function responsible for front-end and back-end development, quality assurance (QA), technical product ownership, and solutions for Virgin Atlantic’s digital platforms, including the .com website and mobile app. You will be accountable for defining digital architectural solutions, setting coding standards, and developing platform roadmaps aligned with the product strategy.

This role involves close collaboration with internal technical teams such as Level 2 Support, Data & AI, Security, Enterprise Architecture, and Infrastructure. You will ensure robust and scalable architectural solutions, seamless integration across systems, operational stability, and compliance with Virgin Atlantic’s technology and security standards. Additionally, you will manage relationships with third-party development partners—both on-site and offshore—overseeing their onboarding, driving their performance, and ensuring alignment with project and business objectives.

With expertise in technologies such as Restful and GraphQL APIs for backend services and React and Next.js for frontend development, combined with deep knowledge of cloud platforms like Azure and AWS, you will lead innovation and deliver customer-centric digital experiences. Your work will reinforce Virgin Atlantic’s commitment to technical excellence, operational efficiency, and delivering world-class digital experiences.

Some of your key responsibilities will be:

• Accountable for defining, designing, and leading development of scalable, reliable, and secure solutions across Virgin Atlantic’s digital platforms, ensuring alignment with Enterprise Architecture and organizational goals.
• Drive the adoption of industry-leading best practices in solutions architecture, integrating capabilities of Azure and AWS cloud platforms effectively.
• Ensure the successful integration of modern technologies, including GraphQL for back-end services and React/Next.js for front-end development, to deliver customer-centric digital experiences.
• Collaborate with Product, Design and Delivery teams to develop technical solutions that align with business objectives, customer needs, and regulatory requirements.
• Work closely with internal teams, including Security and Level 2 Support, to identify risks, implement mitigations, and ensure solutions comply with security and operational standards.
• Oversee relationships with third-party development partners, including both on-site and offshore teams, ensuring timely delivery and alignment with agreed timelines, quality benchmarks, and Virgin Atlantic’s strategic priorities.
• Develop, communicate, and execute a multi-year roadmap for digital platform evolution, ensuring alignment with Enterprise Architecture and Product strategies.
• Build and lead a high-performing team of engineers, QA specialists, and technical product owners, fostering a culture of growth, innovation, and accountability.
• Set clear and measurable goals for team members, providing mentoring and development opportunities to ensure they achieve their full potential.
• Develop and maintain a succession plan to ensure the team’s continuity and readiness for future challenges, minimizing business risks.

About you

• The skills and experience we are looking for you to bring are:
• Bachelor’s degree in computer science, software engineering, or a related field, or equivalent experience.
• Considerable of experience in software engineering roles.
• Strong expertise in React and Next.js for front-end development and headless patterns.
• Proficiency in back-end technologies, with hands-on experience in Restful / GraphQL APIs and microservice architecture patterns.
• Demonstrated experience designing and architecting digital solutions and aligning them with enterprise architecture strategies.
• Knowledge and hands-on experience with cloud platforms, including Azure and AWS.
• Proven track record in Agile methodologies and modern software development practices.
• Experience collaborating with operational support teams, including Level 2 support and security.