Senior Manager: Friends Membership - #138165
Royal Academy of Arts
Date: 2 days ago
City: London
Contract type: Full time
The Vacancy
The Royal Academy of Arts is currently seeking to recruit a new Senior Manager: Friends Membership.
The Senior Manager: Friends Membership is responsible for the RA’s Friends membership product and revenue, playing a crucial role in achieving membership goals and building future growth for this sector-leading membership proposition.
This role will define the Friends product, making strategic recommendations about scale, offer, positioning and price. Working closely with the Director of Audiences and Head of Loyalty and Customer Relationships, this role will develop and deliver strategies that drive retention and growth effectively.
About You
To be considered for this post, you will have extensive experience of managing a membership product together with demonstrable experience using audience insight and data to inform product development and strategy. You will have proven experience leading the development and delivery of complex direct marketing, optimising multi-touchpoint communications for best results, as well as excellent project management and budget and forecasting skills.
A commercial and sales-driven individual, you will also have exceptional communications skills with the ability to communicate with stakeholders at all levels.
The Company
The RA dates way back to 1768 when a group of artists and architects persuaded King George lll to help them to ‘establish a society for promoting the Art of Design'. The original academy, in Pall Mall, was less than 10 meters long. Since then, there have been many changes, though the RA’s core purpose of bringing art and design to a broad audience and championing art and artists still holds true.
Today we are a contemporary art organisation hosting internationally acclaimed exhibitions and through investment in employee training and development, with courses such as Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, we are striving to foster a safe space for everyone through positive action. We also have Employee Network Groups, Ways In Groups, and an Employee Council so every employee has a voice and a way to feel heard by colleagues through the CEO.
The RA is truly a unique place, both as an attraction to our visitors, but also as a workplace. Our people are at the heart of all we do, and we support a broad and inspiring mix of departments; from exhibitions, curators, art handlers, researchers, publishers, and digital to schools and education, visitor welcome, fundraisers, and corporate support.
The Benefits
Exhibitions
Reciprocal Agreements with galleries across the UK
Enhanced Pension
Generous employer contributions
Enhanced Holiday
25 days annual leave, plus bank holidays
Wellbeing
Access to a virtual GP Service and Mental Health First Aiders
Agile Working
The opportunity to work flexibly
RA Staff Council
Where your views are heard and listened to
Employee Clubs
Football, Staff Choir and more
The Royal Academy of Arts is currently seeking to recruit a new Senior Manager: Friends Membership.
The Senior Manager: Friends Membership is responsible for the RA’s Friends membership product and revenue, playing a crucial role in achieving membership goals and building future growth for this sector-leading membership proposition.
This role will define the Friends product, making strategic recommendations about scale, offer, positioning and price. Working closely with the Director of Audiences and Head of Loyalty and Customer Relationships, this role will develop and deliver strategies that drive retention and growth effectively.
About You
To be considered for this post, you will have extensive experience of managing a membership product together with demonstrable experience using audience insight and data to inform product development and strategy. You will have proven experience leading the development and delivery of complex direct marketing, optimising multi-touchpoint communications for best results, as well as excellent project management and budget and forecasting skills.
A commercial and sales-driven individual, you will also have exceptional communications skills with the ability to communicate with stakeholders at all levels.
The Company
The RA dates way back to 1768 when a group of artists and architects persuaded King George lll to help them to ‘establish a society for promoting the Art of Design'. The original academy, in Pall Mall, was less than 10 meters long. Since then, there have been many changes, though the RA’s core purpose of bringing art and design to a broad audience and championing art and artists still holds true.
Today we are a contemporary art organisation hosting internationally acclaimed exhibitions and through investment in employee training and development, with courses such as Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, we are striving to foster a safe space for everyone through positive action. We also have Employee Network Groups, Ways In Groups, and an Employee Council so every employee has a voice and a way to feel heard by colleagues through the CEO.
The RA is truly a unique place, both as an attraction to our visitors, but also as a workplace. Our people are at the heart of all we do, and we support a broad and inspiring mix of departments; from exhibitions, curators, art handlers, researchers, publishers, and digital to schools and education, visitor welcome, fundraisers, and corporate support.
The Benefits
Exhibitions
Reciprocal Agreements with galleries across the UK
Enhanced Pension
Generous employer contributions
Enhanced Holiday
25 days annual leave, plus bank holidays
Wellbeing
Access to a virtual GP Service and Mental Health First Aiders
Agile Working
The opportunity to work flexibly
RA Staff Council
Where your views are heard and listened to
Employee Clubs
Football, Staff Choir and more
How to apply
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