Senior Client Manager - #143865

Development of Ceuta Healthcare client relationships in order to achieve profitable sales and distribution of the clients’ products, within designated categories and trade channels, in line with clients’ and company objectives and operating standards.

Client Specific Key Responsibilities:

• Proactively manage designated clients
• Key contact for all Client requirements
• Manage client trade objectives and make recommendations on strategy
• Develop trade marketing plans
• Chair regular review meetings / conference calls
• Forecasting
  
  

Trade Specific Responsibilities:

• Work with Ceuta Healthcare sales teams to develop category solutions and strategic brand and trade plans for each account
• Lead trade meetings
• Co-ordinate and influence range review processes
• Manage partnership marketing activities
• Manage design, production and implementation of POSM materials
• Manage ad hoc merchandising, in-store Consumer activity, other trade marketing activities
• Ensure sales force have brand information to manage the accounts - Customer presentations including: pricing documents, competitor analysis, category solutions, sales updates, promotional plans.
• Line Management
• Senior Clients Managers will often require line management experience in order to lead, motivate and develop a team.
• Liaise with Talent Management & Development to ensure that all annual performance appraisals are complete for the team in line with company deadlines and that all personal and business objectives are agreed.
• Lead, motivate and develop all members of the team to ensure the smooth and effective management of the team.
• Lead recruitment in line with company policy and procedure, in conjunction with Talent Management & Development.
• Adopt and implement the company’s behavioural competency framework principles for the recruitment and development of all team members, ensuring that all performance standards are achieved.
• To liaise with the Talent Management & Development team to identify training needs across the department.
  
  

Career Experience

• Minimum 5 years’ experience within FMCG (ideally healthcare, but this is not a prerequisite)
• Previous experience of working with trade customers, especially Grocery multiples.
• Previous experience in sales and/or marketing would be advantageous
• Experience in a similar, faced paced, environment is preferred
• Previous experience of managing a team is preferable.
  
  

Qualifications

• Good standard of general education, including Maths and English
• Educated to Degree level (or equivalent)
  
  

Required Skills

• Strong analytical skills and the ability to identify trends and forecast accordingly.
• The ability to proactively identify new opportunities in order to define the trade strategy.
• A strong understanding of the key financial measures that drive effective performance, including ROI calculations, promotional evaluation, return on capital employed and sales modelling.
• Understanding of category management and core ranging principles in order to provide ranging recommendations for key customers
• The ability to use excel to an intermediate level in order interpret sales data and create reports for the client
• To ability to use Power Point to an intermediate level in order to create compelling presentations and confidently present them to both customers and clients.
• Understanding of how to interpret marketing guidelines and apply these to local customer focused activities.
• The ability to independently work with a client at a senior level to drive the business forward.
• The ability to network across the wider Ceuta Group in order to secure client investment.
• The ability to lead, motivate and develop people in order to drive effective team management.
  
  

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com