SEND Casework Manager Post 16 - #194890

Be a part of shaping an inclusive future for children and young people in North Yorkshire.

Are you an experienced SEND professional with a strong understanding of SEND legislation, Education, Health and Care Plans (EHCPs) and statutory processes? Do you have the leadership skills to support and develop a high-performing team while championing positive outcomes for children and young people with Special Educational Needs and Disabilities?

We are seeking a SEND Casework Manager to lead a team of EHC Casework Officers and play a pivotal role in ensuring the Local Authority meets its statutory duties for children and young people aged 16–25 with SEND.

About the Role

As SEND Casework Manager, you will provide professional leadership, guidance and oversight to a team responsible for statutory SEND assessment, annual review and casework. You will ensure high-quality casework, compliance with statutory timescales and a child-centred approach that places children, young people at the heart of decision making

You will work collaboratively with schools, health colleagues, social care professionals, families and partner organisations to secure appropriate educational provision and positive outcomes for children and young people with SEND.

The role also includes representing the Local Authority in mediation, dispute resolution and SEND Tribunal proceedings, as well as managing more complex casework and supporting the resolution of complaints and system challenges.

Key Responsibilities

• Maintain team caseload oversight through robust supervision arrangements
• Prepare and coordinate local authority responses to appeals
• Compile and submit high quality evidence and documentation for tribunal hearings
• Liaise with parents/carers, legal representatives, schools and professionals
• Support preparation for hearings, mediations, and dispute resolution processes
• Ensure your team maintain accurate and up to date records on internal systems (e.g. Synergy)
• Ensure quality of casework is high and communication with stakeholders is effective
• Monitor and track case directions, orders and outcomes
• Work proactively to support early resolution of appeals where possible
• Take responsibility for the team’s performance against statutory timeframes and quality standards
• Ensure your team have a supportive induction programme and ongoing CPD to fulfil the functions of their roles
• Actively promote the emerging practice framework across Education and Inclusion Services

Essential Experience & Knowledge

• Strong understanding of SEND legislation and the SEND Code of Practice (2015) and in particular Education other than at school
• Experience of working within SEND services or a similar environment
• Ability to manage complex casework and analyse detailed information
• Knowledge of education legislation and SEND processes
• Strong organisational and prioritisation skills
• Ability to interpret and present complex information clearly
• Confidence working with a wide range of professionals and stakeholders

Why Join us?

• Generous Annual Leave: 28 days of holiday (pro-rata), increasing to 34 days after 5 years’ service – plus public holidays.
Pension Scheme:
• for your future with our generous Local Government Pension Scheme.
• Fitness Discounts: Discounted Gym memberships at various gyms across the county.
• Lifestyle Savings: Enjoy a wide range of discounts at hundreds of popular high-street and online retailers.
• And more: Additional wellbeing support, employee assistance, and development opportunities.

Ready to make a difference?

Join us and help shape positive futures for children and young people with SEND across our communities. We look forward to exploring your interest and receiving your application.

If you would like more information about this role, please contact Helen Hodgson, Lead for SEND, via email at [email protected]

Key dates:

Closing Date: 26th July 2026

Interview Date: 31st July and/or 4th August 2026

Key documents:

Job Description

Total Rewards Brochure

Enhanced Level DBS Disclosure is required for appointment to this post.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults or children at risk.

We are committed to the inclusion, safeguarding, and promoting the welfare of children and adults at risk.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application