Sales Ambassador - LVMH Fashion Group - Bicester - #146966

LVMH Fashion Group UK


Date: 1 day ago
City: Bicester
Contract type: Full time

Objective of the role


As a Sales Ambassador, you will be an ambassador of our brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.



Main Responsibilities


Brand Ambassador

  • Excite and install passion and pride for the brand
  • Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
  • Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

  • Reflect the visual merchandising guidelines promoting the brand image
  • Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

  • Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
  • Build and maintain a relationship with them
  • Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
  • Process the sale in a confident and professional manner
  • Gather the client’s CRM details to enlarge your client book
  • Drive your product knowledge by keeping up to date with fashion trends
  • Update yourself on all product lines through research
  • Ensure all Company policies and procedures are attended
  • Support control and management of stock



Profile


  • A minimum of 2 years’ experience in sales in a high fashion environment
  • Experience in selling RTW / LG
  • Passion for fashion and sales
  • A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
  • Excellent personal presentation
  • Understanding of Retail KPIs
  • A fluent level in English is essential and additional languages are an advantage

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