Relief Control Room Operative - #151261

Job Introduction

Relief Control Room Operative, JLR contract

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.
  
  

 

The Role

We’re looking for motivated, approachable, and dependable people to join our team.

The role of a relief CCTV operator will be to be trained at both JLR EPMC WV9 5GA and JLR Mercia park DE12 8AA, working as cover for annual leave and sickness. This role may include short notice cover and will not guarantee hours every week. In addition, you would join the wider relief team across the midlands area.

We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

We’re looking for people who are

• Friendly, approachable, and professional in all interactions.
• Keen to learn, grow, and contribute to a positive team culture.
• At least 18 years old - licence requirement by the Security Industry Authority.
• Punctual, dependable, flexible, and assured.
  
  

 

We’re looking for people who have 

• A Valid CCTV License (or equivalent certification).
• Previous experience as a CCTV Operator, Security Officer, or in a similar role is preferred.
• Excellent attention to detail and the ability to remain calm under pressure.
• Strong observational skills with the ability to react quickly and appropriately to incidents.
• Familiarity with CCTV technology and control room operations.
• Proficient in using computer systems and security software.
  
  

 

Your core responsibilities will include

• Monitoring live CCTV feeds and detecting any suspicious activities or security breaches in real-time.
• Operating and maintaining control room equipment while adhering to all operational protocols.
• Recording and documenting incidents as they occur, preparing detailed reports for further investigation.
• Communicating effectively with security personnel, coordinating responses to incidents as required.
• Assisting in the control and review of security operations and procedures to ensure compliance with legal and company standards.
• Conducting routine checks and maintenance of the CCTV system to ensure optimal performance.
• Responding promptly to alarms and incidents, ensuring communication is relayed to the appropriate authorities.
• Provide support and training to new team members as needed.
  
  

 

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

 We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.

#IHPNTH