Relationship Director, Commercial Mid-Market - #190594

Closing date for applications: 18/06/2026

Location Aberdeen, United Kingdom

Salary £67,120 – £100,680

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

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Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Relationship Director in Commercial Mid-Market

• This role will see you managing and developing a portfolio of commercial customers within the fishing industry, providing them with the right products and services for their financial needs
• We’ll look to you to drive sales activity to maximise new business, while managing your customer relationships to drive continuous improvement in the customer experience
• You'll be valued for your long term thinking and commercial acumen as you help us support business growth and build lasting business relationships
• Your time will be split between client meetings at their premises, collaborating with colleagues in our Aberdeen office, minimum two days a week, or as required, with the remainder working remotely

What you'll do

We’re looking for someone to show an entrepreneurial attitude while driving strong customer advocacy and creating additional value from new and existing customer relationships. Through excellent customer service, you’ll provide your customers with the right financial solutions for their needs and will increase customer loyalty and satisfaction levels by exceeding expectations and going the extra mile.

You’ll also be:

• Maintaining and developing working relationships with key business and functional partners
• Demonstrating an effective use of tools for contact and strategy planning, identifying and meeting customer needs and recording
• Presenting pitches and papers to your customers
• Analysing financial and other information to present complex, properly structured credit applications
• Delivering targeted new lending while adhering to appropriate cost, risk and capital disciplines and controls

The skills you'll need

To thrive in this role, you'll need prior experience in commercial banking with in-depth knowledge of credit processes and policy. Highly developed interpersonal, negotiation and networking skills in a sales environment are a plus, as is proven risk assessment experience with monitoring and control skills in a broad range of customer situations.

You’ll also be expected to have:

• Outstanding customer relationship skills
• An appreciation of macroeconomic and financial outlook with a strong understanding of commercial sector activity
• Experience of analysing complex financial information and identifying and structuring appropriate solutions
• Strong problem solving and analytical skills

What else you need to know

Achieving a Diploma in Lending Skills is just one of the ways we’ll help you to thrive in your role.

A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that’s widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.

With 18 months to complete your studies, you’ll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

£

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package