Regional Manager - #148455

Regional Manager position at Trinity Estates

Location – Hybrid - London Based Portfolio

Working Hours – 09:00 – 17:15 Monday - Friday

Salary – Competitive

About Trinity Estates

Trinity are one of the largest residential property management companies in England and Wales.

Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.

Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits

The company offers various benefits, including:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.
  
  

Job Description

The role of Regional Manager is responsible for ensuring that the Property Managers within the team are equipped with the attributes and attitude to provide the day-to day management of a portfolio of developments within their portfolio driving proactive management and customer centric communication.

Key Responsibilities And Tasks Include

• To effectively lead and develop a team of Property Managers. Ensuring each of the Property Managers within the team are working effectively, identifying training requirements and implementing change as required.
• Carry out development audits as necessary to ensure Trinity Estates Management responsibilities are met.
• Manage performance effectively, recognising and rewarding good performance and ensuring poor performance is resolved effectively within a timely manner.
• Effectively manage the customer relationship in the event of issue escalation.
• To liaise with the accounts department to ensure that the team are providing accurate financial management for their developments.
• To oversee the management of contractor relationships ensuring that our customers are receiving the highest levels of service.
• Manage developer clients to encourage New Business opportunities for Trinity.
• To sign off high value project work and invoices as necessary.
  
  

Qualifications And Skills

Candidates for this position should have the following skills and qualifications:

• Advanced level of experience within Residential Property Management.
• Proven track record in delivering excellent customer service.
• Full, clean UK driving licence.
• Demonstrable experience in managing and leading a team.
• Proven track record of budgeting and account management.
• Proven negotiation skills.
• High levels of attention to detail.
• Effective client handling skills.
• The ability to liaise with a wide range of people.
• The ability to drive and promote improvements with peer groups and work effectively and confidently with all levels of the business.
• MTPI desirable
  
  

Application Process

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website . If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number .