Receptionist - #65757

This is an opportunity for an Admin Assistant to work at a forward thinking GP Practice. It is a substantive post for 18 hours a week, as part of a small hardworking team. You will be working at Heath street Health Centre in West Birmingham.

There will be a requirement to learn the patient administration systems and ordering system to work effectively within a ‘low’ paper environment. There may be some requirement to phone and speak to patients and also to deal with patients and their family or assistants .

The days and hours worked will be negotiable to an extent but within the Practices opening times.

Some degree of flexibility would be desired for cover during holiday times.

You will be working in Heath street Health Centre located in Summerfield Primary Care Centre

You will be expected to support all administrative activities. Examples of some activities are:

• Typing correspondence.
• Completing EMIS tasks
• Phoning patients
• Referral management according to guidelines.
• Shared management of a Department email account.
• Opening and scanning post
  
  

You will be expected to support all activities within the Department.

If you feel you have the necessary qualities and skill set we would be delighted to hear from you.

The service has key performance indicators from local ICB and achieved Good from the CQC. The team is professional, friendly, flexible, work as a team and helpful towards stakeholders and staff and we look for these qualities in any new staff.

The vacancy would be suitable for a caring and empathetic person who can communicate clearly to patients, relatives and health and medical staff with strong resilience in this specialist area.

For further details / informal visits contact: Name: Sandra Whitelock Job title: Service Manager Email address: [email protected] Telephone number: 01213891100