Receptionist - #188404

Job Overview

An exciting opportunity has arisen for a Receptionist to join our Facilities team at Hope wood park Hospital.

This post will be offered at 10 hours per week Monday and Tuesday, working on a rota to cover a 7 day service including public holidays. You will also be asked to help to cover for sickness and annual leave.

Main duties of the job

• To provide a pro-active, effective and efficient comprehensive receptionist/admin service ensuring high quality and timely communications.
• To greet patient’s staff and visitors who come to the reception desk and provide information and assistance where appropriate
• To arrange taxi transport via online booking system for wards and departments in the South sector of the Trust.
• Dealing with patients and members of the public both face to face and over the telephone who are distressed or agitated.
• Use of the Oracle system for processing orders/invoices
  
  

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.