QC Inspector - #187208
Sureserve
Date: 2 weeks ago
City: Dartford
Contract type: Full time
Key Responsibilities
- To validate that the work of all engineers is performed to the required standards, as set out by Gas Safety Regulations and Sureserve Compliance.
- To identify any gaps in an engineer’s knowledge and provide feedback to line managers where additional training is required.
- Serious complaint jobs may need to be visited. A clear record of events must be documented, including issues such as poor workmanship, gas safety concerns, and CO risks.
- Following visits, photographic evidence must be uploaded via PDA, along with full reports and recommendations.
- A QC Inspector will ensure sufficient quality checks (QCs) are carried out across the area throughout the year to meet client needs and demonstrate that standards are being achieved.
- To ensure engineers comply with all health and safety requirements. All issued equipment must be fit for purpose and free from defects, including:
- PPE
- Vehicles
- Ladders
- Regular HSE checks must be conducted with each engineer within the geographical contract area.
- To confidently engage with client representatives and communicate relevant information through the correct channels.
- To understand servicing, breakdowns, and installation work (where required), and identify ways to improve engineers’ working practices.
- To recognise that honest reporting is essential for the development of engineers, the team, and the company.
- To resolve any reasonable issues raised by tenants or clients.
- To record and report unsafe or poor workmanship in a constructive and professional manner, ensuring sensitivity to avoid alarming tenants.
- To assess and mentor new starters and newly qualified engineers.
- To be self-motivated and capable of working unsupervised.
- To assess issues effectively and bring them to a swift resolution.
- There may be occasions where:
- Work outside normal hours is required
- Extensive travel across business areas is necessary
- Additional tasks outside this specification are assigned
- To ensure agreed targets are met and management systems are regularly updated.
- To fully research and understand each client’s contractual requirements.
- To actively seek industry updates and present these to the team during toolbox talks when required.
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