QA Supervisor - #143677

At The Compleat Food Group we’re not just serving up great food, we’re creating an environment where our people can thrive. As one of the leading chilled prepared food manufacturers in the UK food industry, we believe that our employees are the secret ingredient to our success. We’re passionate about fostering a culture where quality, innovation, collaboration, and personal growth are at the forefront.

Location: Clitheroe

Working Hours: Monday – Friday: 2pm – 10:30pm

Salary: £30,000

Job Purpose

To lead and support quality assurance activities by effectively supervising the QA team and ensuring compliance with company policies, food safety regulations, and legal standards. This role plays a key part in maintaining product integrity and ensuring that all quality systems are upheld across the production environment.

Key Duties

• Support and assist with unannounced BRC preparation.
• Implementation and maintenance of customer COP
• Unannounced Audit preparation
• Audit performance (Standard, Customer, Legal Requirements)
• Customer Complaints Reduction
• Maintain Quality Management System
• Carry out Internal Audits
• Metal Detection higher level knowledge
• Provide Quality/ Food Safety Training to Production teams.
• Management of pest control site visits and non-conformance closeouts.
• Validation work
• Aiding in the retaining of the ‘AA+’ grade from the British Retail Consortium.
• Working with production to ensure paperwork is correct and traceability is maintained.
• Supporting all customer visits from the technical side of the business
• Continually train and develop the production team and the QA operatives working in the factory on anything technically related.
• Continually monitor shelf-life samples, to ensure the protection of the business and the end customer.
• Micro analysis trending and performance
• Generate KPIs in agreed timescale.
• Be the product Quality ‘Champion’ covering everything from Specs to Quality to Aesthetics of the product.
• Drive factory hygiene and quality standards
• Manage Environmental Swabbing Plan
• Manage paperwork compliance checks.
• Manage Taste Panel Results
• Manage GMP, Glass & Plastic Audits
• Manage relevant non-conformances.
• Investigate customer complaints.
• Raise supplier complaints.
• Train factory staff on any required procedures
• Create and prepare Procedures, Forms, and product Quality Standards
• Record and report technical KPIs.
• Coordinate product trials
• Be able to carry out intake checks of products delivered to the site.
• Follow all running sequences (Allergen)
• Control Material Usage Variance (Life)
• Adhere to CCP’s
• Ensure all Operatives are aware and accountable for their Role in the Quality System (Review Process to be defined)
• Maintain food safety through coaching of staff at all levels.
• Be part of a team which is focused towards 100% adherence to plan – QA and Production
• Keeping abreast of all new Technical Information pertaining to the factory and all associated with it
• Full responsibility for factory cleanliness and swabbing results
• Develop a training plan/procedure for each department (High Care, Low Care) pertinent to each department
• Control and monitor all aspects of High Care hygiene & GMP ensuring product safety.
• Product Quality – Ensuring compliance against customer specifications and attributes.
• All reporting to be Action Driven (Weekly Reviews) where required.
• Develop robust interface/communication lines between, Supervisors & Quality Team
• Adherence to plan reporting/compliance to go via Business KPIs
• Deliver a Coaching & Education forum focused on total business plan delivery at the operator level.
• To facilitate the implementation of an effective system of working practices, ensuring the optimum delivery to the QA plan is accepted by Supervisors.
• Develop further the Factory Standards – Fabric/Flow/Control.
• Daily production date check
• Daily Interface/Support – Amendment to plan
• Weekly Review – Technical Manager, Supervisors, Planner
• Swab results %
• Raw Material Issues
• Shelf-Life Results
• Product Quality
  
  

Qualifications

Knowledge, Skills, and Experience:

• Level 3 Food Safety and Hygiene
• Level 3 HACCP
  
  

Experience

• Experience of working in a food manufacturing environment
  
  

Key Skills And Knowledge

• Microbiology
• Strong attention to detail and accuracy, i.e., paperwork
• Must be able to communicate effectively across departments and work well with others.
• Good English (written, verbal) and good basic numeracy.
• Ability to work in an organized, methodical manner.
• Good IT skills
• Ability to understand & apply the requirements stated by line manager of; current applicable food legislation, BRC Global Standard, and customer codes of practice.
• Good analytical abilities
• Able to coach on procedures and process when non-conformance is identified.
  
  

What's in it for you?

• Dynamic Environment: You will be working in a fast-paced, future-thinking agile company where your contributions make a real difference.
• Culture: Be part of a fantastic team that values diversity, innovation, collaboration and excellence.
• 33 days holiday (including bank holidays)
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
• Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
• Online Wellbeing benefits
• Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
  
  

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message to [email protected] and should we have any roles we need additional support with we will reach out to you.

Apply now