Project Coordinator - #146770

Are you a fast learner who thrives on solving problems and working in a dynamic, evolving environment? Do you enjoy building strong relationships and working with data to drive results? If so, this could be the opportunity for you.

Advanced Water Infrastructure Networks (AWIN) is looking for a proactive and detail-oriented Project Coordinator to join our team. You’ll play a key role in ensuring smooth communication and data management between developers, customers, and internal teams. This is a varied role where no two days are the same — ideal for someone who enjoys multitasking, learning on the go, and being part of a growing business.

Please note: This role is based at our Head Office in Braintree, Essex. Suitable applicants must live within a commutable distance and have access to their own vehicle.

What You’ll Be Doing:

As a Project Coordinator, you’ll be at the heart of our administrative and customer service operations. Your key responsibilities will include:

Your responsibilities will include:

• Customer Support: Be the first point of contact for non-billing enquiries during business hours, providing excellent service and ensuring all interactions are properly logged and escalated when necessary.
• Data Management & Reporting: Update and maintain internal systems and trackers, produce clear reports, and ensure data is accurate and up to date.
• Administrative Coordination: Facilitate information flow between developers, contractors, customers, and stakeholders, ensuring timely updates on AWIN systems.
• Process Improvement: Help implement and improve internal processes, manage trackers, and support system development to streamline operations.
• Team Collaboration: Work closely with colleagues across departments and assist with ad hoc projects as the business evolves.
• Incident Support (occasional): Support our out-of-hours response team during major water quality incidents, including coordination of alternative water supplies.

What We’re Looking For:

We’re seeking a confident, organised, and enthusiastic individual who is keen to grow with us. Ideal candidates will have:

• A quick learning mindset – ready to understand new systems, tools, and industry processes.
• Great communication skills – both written and verbal, to engage effectively with internal and external stakeholders.
• Strong attention to detail – ensuring accuracy in data handling and documentation.
• Solid Excel skills – and a willingness to work with various reporting tools.
• An ability to multitask – juggling priorities and meeting deadlines in a fast-paced environment.

Desirable (but not essential):

• Experience using GIS or SharePoint.

Why Join AWIN?

As a growing player in the NAV (New Appointment and Variation) water sector, AWIN offers the energy and innovation of a start-up with the backing of experienced industry professionals. This role reports directly to the Head of Commercial and gives you broad exposure across departments and projects — your ideas and input will be valued from day one.

If you're adaptable, data-savvy, and motivated by continuous improvement, we’d love to hear from you.

Our Benefits:

Our company is devoted to ensuring our staff receives a comprehensive selection of rewards and perks. We acknowledge that employment is merely a portion of our daily routine, and our objective is to provide our team members with a broad spectrum of versatile benefits that cater to their needs. We take pride in offering a diverse assortment of options to support all lifestyles, with a majority of these benefits accessible throughout the year. Our benefits/perks consist of:

• Competitive Salary
• Flexible Staggered Start/Finish Time
• Life Cover
• Attractive Holiday Allowance
• EV Salary Sacrifice Scheme
• Wellbeing Service
• Enhanced Parental Leave
• Long Service Award
• Learning & Development Opportunities
• Retail Discount
• Volunteering Schem
• Buy Additional Holiday

And much more...

We are committed to creating an inclusive and welcoming workplace. We are proud to be an equal opportunities employer and value diversity in all its forms. We want to ensure that you feel supported throughout the process and provide reasonable adjustments where necessary. If you require any adjustments during your application, interview process or throughout your employment, please do not hesitate to let us know.