Practice Director - #188219

Salary up to £65,000 DOE

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

Fyrnwy Equine Hospital is a well-established 18 vet practice with a Tier 3 equine hospital and ambulatory branch, covering Shropshire, Cheshire and North Wales. The practice consists of European boarded specialists in surgery and medicine, as well as 2 equine nurses, 1 student vet nurse and 11 support staff members. As a practice we manage a mix of National Hunt Thoroughbred studs and Sports horse clients as well as some individual breeders.

How You’ll Make a Difference

As Director of Practice and Clinical Services, you will have overall accountability for the performance, strategy, and culture of one or more veterinary practices or hospitals, balancing clinical excellence with strong operational and commercial outcomes.

You’ll lead both clinical and non-clinical teams, set the strategic direction of the practice(s), and ensure the delivery of outstanding patient and client care alongside sustainable business performance. Working closely with regional and group leadership, you’ll drive continuous improvement across clinical standards, people development, financial performance, and ways of working.

• Lead the creation and delivery of the annual business plan, driving sustainable growth while engaging the wider team to contribute ideas, provide feedback, and support continuous improvement initiatives.
• Monitor, analyse, and communicate both practice and individual performance, actively sharing best practice and contributing to the overall success of the wider area.
• Ensure outstanding clinical outcomes by maintaining full compliance with regulatory and governance requirements, while promoting and embedding high clinical standards across all sites.
• Foster a culture of continuous improvement through regular development discussions, performance management, and ongoing team support.
• Champion an exceptional client experience by driving client engagement, promoting service excellence, and ensuring high standards are delivered consistently in every interaction.
• Build and maintain an engaged, high-performing team culture, ensuring appropriate resourcing, supporting staff development, and maintaining a safe, compliant working environment.
• Take full accountability for the financial performance of the practice, including management of the P&L, delivering against budgets, and meeting all financial management requirements .
• Role is full time 40 hours per week - 5 days over 7
  
  

You Might Be a Great Fit If...

You are a highly experienced veterinary leader with strong clinical credibility and proven operational and strategic leadership capability. You’ll bring:

• Proven leadership experience with accountability for clinical, operational, and commercial performance
• Strong financial and operational understanding, including experience with business planning and P&L management
• The ability to lead, develop, and inspire multidisciplinary teams through change and growth
• Strong communication, influencing, and stakeholder management skills
  
  

How We’ll Support You

At inspiring vet care, we’re committed to supporting you in a senior leadership role. When you join us, you’ll benefit from:

• Overall leadership of one or more practices or hospitals, with the autonomy to shape strategy and culture
• Senior-level influence across clinical standards, operations, and commercial performance
• Opportunities to lead large-scale change and drive long-term organisational impact
• Funded learning and development, including access to inspiring vet care Academy training centres and senior leadership programmes
• Clear career pathways with progression opportunities into wider executive or group leadership roles
  
  

What We Offer Our Team

• 6.8 weeks’ holiday including bank holidays
• Private medical insurance
• Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
• Pension scheme
• Cycle to Work and Green Car schemes (eligibility applies)
• Retail discounts and cashback offers
• Reduced-cost veterinary care for your own pets
  
  

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Up to £65,000 pa DOE